On Dec 12, 2007 11:29 AM, Maria McKinley <maria@xxxxxxxxxxx> wrote: > Alain Spineux wrote: > > On Dec 12, 2007 8:50 AM, Maria McKinley <maria@xxxxxxxxxxx> wrote: > >> Greetings, > >> > >> I am trying to figure out the best way to deal with a single folder in a > >> users mailbox that seems to have become corrupted somehow. He is unable > >> to access this folder from any mail client, and if I log into cyradm, > >> and do lm the folder does not show up. However, if I go to the folder on > >> the hard drive, it is definitely there, and I can read the email in the > >> folder. Reconstruct does nothing. > > > > First backup its content :-) > > Yup, did that, but never hurts to remind to do backup, thanks. > > > Cyrus don't care of the filesystem structure, it look only for folder > > named in mailboxes.db. > > cyrreconstruct update mailboxes.db reading the filesystem tree. > > But cyrreronstruct is a little broken wolking the filesystem tree. > > > > Did you try to reconstruct the folder itself, not from the user's INBOX ? > > I did try this, although this is a subfolder with a space in it, so not > sure it worked so well. The folder is "user.roozbeh.Papers.Category > Paper" I tried "reconstruct roozbeh.Papers", and it did its thing, and > didn't complain, but the folder still isn't there. I wasn't sure how to > deal with the space, so I tried "reconstruct roozbeh.Papers.Category\ > Paper", and got Mailbox does not exist. I tried "reconstruct > user.roozbeh.Papers.Category Paper" and got usage: reconstruct [-r] mailbox. should be # cyrreconstruct -rf "user.roozbeh.Papers.Category Paper" -rf is an habit > > > > Did you try to create a folder with the same name at the same place ? > > Using your imap client or cyradmin ? > > > > We were having problems with accessing this mailbox before it > disappeared (he was able to see inside, and look at the emails, but not > move any in or out), and at that time, we tried renaming it and moving > it, and nothing worked. Sometime after that I moved the cyrus directory > to a new hard drive, and when I mounted it again, I think that is when > cyrus lost track of the folder entirely. I just tried creating the > folder with cyradmn, and it appears to have created it, but I can't tell > if it is empty. Is there a way to tell using cyradm if there is mail in > a folder? Obviously, I can and will ask the user, but curious if there > is a way to do it from cyradm. The contents of the folder still apeaar > intact on the hard drive. > > > Do the folder show up doing a "ctl_mboxlist -d" ? > > nope, well, now it is. :-) > > thanks for your help. I'll let you know if this worked. > > ~maria > > > > > >> I'm looking for the best way to get > >> this folder accessible again. Can I use cyradm somehow to re-import it? > >> Or is there a way to bundle the folder on the server and import it > >> through a mail client to a new folder? Any advice would be appreciated. > >> > >> thanks, > >> maria > >> ---- > >> Cyrus Home Page: http://cyrusimap.web.cmu.edu/ > >> Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki > >> List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html > >> > > > > > > > -- Alain Spineux aspineux gmail com May the sources be with you ---- Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
