Scott M. Likens schreef: > Paul, > > Which Mail Client is your user using? Thunderbird 2.0.0.0 (Dutch Windows version), > Additionally have you tried to run reconstruct or squatter on his INBOX > to see the difference? > > (replace the $PREFIX with where your cyrus bin utilities are, and > username with the username in question) > $PREFIX/bin/reconstruct -r -f user.username Ah, that's "cyrreconstruct" on my system. > or > > $PREFIX/bin/squatter -r -v user.username No, I have not. I will study what I need to backup before doing this. Do I need to turn Cyrus off before doing this? > Beyond that, it's really a guessing game without more information... You > can additionally enable logging so you can see every command his mail > client makes and what the server responds with (which can be beneficial) > > cd /var/imap/log (create the directory if it doesn't exist) > > then mkdir username (replace username with their username) > > ensure that the directory's above are owned by cyrus:mail and then you > can find a file in /var/imap/log/username > > like for me, > > cyrus@desolation /var/imap/log/damm $ ls -l > total 8 > -rw------- 1 cyrus mail 1359 Sep 19 15:50 12133 > -rw------- 1 cyrus mail 3946 Sep 19 15:51 12157 > > then inside there you can actually see the connection like... > > <1190242306<3 select "INBOX.Drafts" >>1190242306>* FLAGS (\Answered \Flagged \Draft \Deleted \Seen) > * OK [PERMANENTFLAGS (\Answered \Flagged \Draft \Deleted \Seen \*)] > * 2 EXISTS > * 0 RECENT > * OK [UIDVALIDITY 1131130979] > * OK [UIDNEXT 359] > * OK [NOMODSEQ] Sorry, modsequences have not been enabled on this mailbox > * OK [URLMECH INTERNAL] > 3 OK [READ-WRITE] Completed > <1190242306<4 getquotaroot "INBOX.Drafts" >>1190242306>* QUOTAROOT INBOX.Drafts > 4 OK Completed > > Between all of the above, I think we can give you a good answer. Thanks for your help! Do I only need to make a directory to turn logging on? Strange. I read in the debian-specific manual: "If you upgrade from cyrus 2.1, all you need to do is to upgrade the database files from the old database backend to the new one". The old database backend (db4.2) is in this version of Debian. So upgrading is not needed, I think? Or does he mean something else? With regards, Paul van der Vlis. -- http://www.vandervlis.nl/ ---- Cyrus Home Page: http://cyrusimap.web.cmu.edu/ Cyrus Wiki/FAQ: http://cyrusimap.web.cmu.edu/twiki List Archives/Info: http://asg.web.cmu.edu/cyrus/mailing-list.html
