Re: Emergancy..... db4: PANIC: fatal region error

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On 7/27/07, Simon Matter <simon.matter@xxxxxxxxx> wrote:
> On 7/27/07, Simon Matter <simon.matter@xxxxxxxxx> wrote:
>>
>> > I have been holding back updating to cyrus 2.2.13 but this afternoon I
>> > went
>> > ahead and made the major update and really tried to follow ALL the
>> points
>> > and rules in updating but I really think I messed up the whole system
>> now.
>> > I really hope I have not hosed all the email today and have to go back
>> to
>> > an
>> > older backup :(.
>> >
>> > I really do need some help for I am so lost and I think everything I
>> have
>> > been trying has made it to worse and back again.
>>
>> Hi,
>>
>> I'm really no expert with BDB and I'm  avoiding it wherever I can. But
>> what comes to mind is this:
>> You didn't tell us what exactly you have updated. It's cyrus-imap from
>> ???
>> to 2.2.13. But what else? My guess is that you also updated BDB from db3
>> to db4 and didn't manage to upgrade you BDB files, can that be? I read
>> something like "istoric log version 3" which makes me believe you are
>> trying to access db3 files with cyrus/db4.
>> From what I know you have to dump the db3 db's with db3 and then import
>> to
>> db4 files with the db4 tools. IIRC this has been discussed on this list
>> several times and you should be able to find the correct command
>> sequence
>> for it in the archives.
>>
>> To avoid that kind of problems in future you could convert all BDB
>> databases to skiplist and enjoy beeing free of BDB version conflicts in
>> the future. However to fix it now you will for sure need the db3
>> libs/tools to get anything usefull out of your db3 files.
>>
>> Hope that helps at least a little bit.
>> Simon
>>
>> >
>> > Here is the output from syslog.
>> >
>> > Jul 26 22:37:27 jurassic cyrus/master[10684]: process started
>> > Jul 26 22:37:31 jurassic cyrus/master[10708]: about to exec
>> > /usr/sbin/ctl_cyrusdb
>> > Jul 26 22:37:32 jurassic cyrus/ctl_cyrusdb[10708]: DBERROR db4:
>> Skipping
>> > log
>> > file /var/lib/cyrus/db/log.00000000
>> > 55: historic log version 3
>> > Jul 26 22:37:33 jurassic cyrus/ctl_cyrusdb[10708]: recovering cyrus
>> > databases
>> > Jul 26 22:37:33 jurassic cyrus/ctl_cyrusdb[10708]: skiplist: recovered
>> > /var/lib/cyrus/mailboxes.db (563 records,
>> >  84908 bytes) in 0 seconds
>> > Jul 26 22:37:33 jurassic cyrus/ctl_cyrusdb[10708]: skiplist: recovered
>> > /var/lib/cyrus/annotations.db (0 records,
>> >  144 bytes) in 0 seconds
>> > Jul 26 22:37:33 jurassic cyrus/ctl_cyrusdb[10708]: DBERROR db4:
>> > /var/lib/cyrus/db/log.0000000056: log file open
>> > failed: No such file or directory
>> > Jul 26 22:37:33 jurassic cyrus/ctl_cyrusdb[10708]: DBERROR db4: PANIC:
>> No
>> > such file or directory
>> > Jul 26 22:37:33 jurassic cyrus/ctl_cyrusdb[10708]: DBERROR: critical
>> > database situation
>> > Jul 26 22:37:34 jurassic cyrus/master[10684]: process 10708 exited,
>> status
>> > 75
>> > Jul 26 22:37:34 jurassic cyrus/master[10754]: about to exec
>> > /usr/sbin/cyr_expire
>> > Jul 26 22:37:34 jurassic cyrus/cyr_expire[10754]: DBERROR db4: PANIC:
>> > fatal
>> > region error detected; run recovery
>> > Jul 26 22:37:34 jurassic cyrus/cyr_expire[10754]: DBERROR: critical
>> > database
>> > situation
>> > Jul 26 22:37:34 jurassic cyrus/master[10684]: process 10754 exited,
>> status
>> > 75
>> > Jul 26 22:37:34 jurassic cyrus/master[10755]: about to exec
>> > /usr/sbin/tls_prune
>> > Jul 26 22:37:34 jurassic cyrus/tls_prune[10755]: DBERROR db4: PANIC:
>> fatal
>> > region error detected; run recovery
>> > Jul 26 22:37:34 jurassic cyrus/tls_prune[10755]: DBERROR: critical
>> > database
>> > situation
>> > Jul 26 22:37:34 jurassic cyrus/master[10684]: process 10755 exited,
>> status
>> > 75
>> > Jul 26 22:37:34 jurassic cyrus/master[10684]: ready for work
>> > Jul 26 22:37:34 jurassic cyrus/master[10766]: about to exec
>> > /usr/sbin/ctl_cyrusdb
>> > Jul 26 22:37:34 jurassic cyrus/master[10767]: about to exec
>> > /usr/lib/cyrus/bin/notifyd
>> > Jul 26 22:37:34 jurassic cyrus/ctl_cyrusdb[10766]: DBERROR db4: PANIC:
>> > fatal
>> > region error detected; run recovery
>> > Jul 26 22:37:34 jurassic cyrus/ctl_cyrusdb[10766]: DBERROR: critical
>> > database situation
>> > Jul 26 22:37:34 jurassic cyrus/master[10684]: process 10766 exited,
>> status
>> > 75
>> >
>> >
>> >
>> > No mater what I do I just can not get passed this error.   I have
>> > tried...reconstructing, db4.3_recover, bringing in a backup db and
>> each
>> > one
>> > just does not clear the air.  Every time I try the error still
>> persists.
>> > Is
>> > this recoverable?  Everything I have read on how to fix it does not
>> work.
>> > I
>> > am wondering if i really missed something here.  I really do hope to
>> get
>> > some feed back ASAP because I want to get this fixed within the next 7
>> > hrs.
>> >
>> > -Adam
>
>
>
>
> Simon,
>
> Thank you.  Yes.. after being very tired and warry from working on this
> for
> a long while I  did forget to mention a few things.
>
> I started out with cyrus21 and moved to cyrus22 which should have been an
> easy upgrade but wow.. I really got into a mess.  This all started because
> vacation scripts were not working and trying to get them to work properly.
> Aslo I needed the virtual domain function in the new 2.2 which led me to
> this fun trip.
>
> Yes, I did update DB to 4.3 and had thought I converted everything over to
> skiplist but guess I had not.  When I used db4.3_update I did not get a
> good
> response and the moment I do not remember what it was.  I really tried to
> do
> as much as possible and maybe as much damage before I consulted the mail
> list.  It looks like now the files are skiplist however the DB files in
> the
> db directory, do I need to do anything with those? Or, are all db files I
> need to convert are in the /var/lib/cyrus/ proper directory?
>
> These are the files I have wich are skiplist.
> mailboxes.db
> annotations.db

Usually there are at least four db files:
annotations.db
deliver.db
mailboxes.db
tls_sessions.db

I think only mailboxes.db is really important here, deliver.db and
tls_sessions.db can be wiped and will be created  again, annotations.db is
empty if you don't use annotations.
You should also have a look at the db/ directory. IIRC there can be a
situation when you moved to skiplist but still have BDB files in db/ it
will still disturb and should be removed while cyrus is stopped.

The think with hashed directories you mentioned in another mail can be
controlled with hashimapspool and fulldirhash in /etc/imapd.conf. I have
no idea how the Debian packages are configured but you should find it in
the package description somehow.

Simon

Very nice.. Thank you.  It looks like my deliver.db is still a db(x) file.   Can the files in db/ just be erased and when cyrus starts up it creats new files or do the __db* files ned to be converted.  I am not sure how to tell if those are db(x) or skiplist. 

I am looking up the hashimapsool and fulldrihash right now.

-Adam

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