Hello John, first of all let me apologize for today’s issues. We’re still investigating the situation, but we have most probably identified its root cause. I’ll try to briefly explain what happened (by avoiding useless technicalities as much as possible) and I hope that this will both clarify the issue and reassure you a bit with respect to the privacy issues you are raising. Actually, we misconfigured the virtual queuing server, due to the need to have both moderated participants (the ones who ask for the floor and subsequently enter the queue) and one un-moderated participant (i.e., a user who is allowed to enter the conversation without being moderated). The latter was needed for the event we had right before the plenary’s start time. When the plenary started, we failed to reboot the virtual server and, for an incredibly unfortunate combination of events we got things messed up in the moderation system. This ended up with both an inconsistent behavior and a hanging communication thread between the queuing system and the Meetecho server (which brought the system close to starvation for more than 10 minutes). When such a thread finally crashed, controls were disabled for a while, which resulted in the crazy behavior you mention in your mail. Believe me if I tell you that this should definitely never happen and had never happened before. The virtual queue, though experimental, has proved to work smoothly until today and it did fail at the plenary just because of a misconfiguration form our side. This said, I personally totally agree with your proposal of defining privacy auditing procedures for all the tools we make use of at the IETF. We are obviously open to not only subject ourselves to this process, but also actively contribute to the design of the entire auditing cycle. Hope this helps shed some light on this regrettable episode and believe me if I say that I appreciate your feedback, as usual. I know you’ve been one of the most active remotees so far and I would like to be sure that you’ll keep on helping us improve our service. Cheers, Simon
_\\|//_ ( O-O ) ~~~~~~~~~~~~~~~~~~~~~~o00~~(_)~~00o~~~~~~~~~~~~~~~~~~~~~~~~ Simon Pietro Romano Universita' di Napoli Federico II Computer Engineering Department Phone: +39 081 7683823 -- Fax: +39 081 7683816 e-mail: spromano@xxxxxxxx <<Molti mi dicono che lo scoraggiamento è l'alibi degli idioti. Ci rifletto un istante; e mi scoraggio>>. Magritte. oooO ~~~~~~~~~~~~~~~~~~~~~~~( )~~~ Oooo~~~~~~~~~~~~~~~~~~~~~~~~~ \ ( ( ) \_) ) / (_/ |