All, please be aware that your mileage may vary considerably wrt http://www.ietf.org/meeting/93/vat.html Many EU companies (such as those in the UK) will operate EU sales and outgoing VAT reporting through their own domestic VAT administrations. They will not need to claim VAT back direct from the Czech tax authorities since EU countries operate reciprocal VAT arrangements. You are strongly advised by me to consult your own VAT experts and not rely on the material at this URL. In the meantime, it would be really helpful if Ray could post a sample VAT invoice on this web page so we can see what we are getting in to. Pip pip, Adrian