On 02/23/2014 03:55 AM, Brian E Carpenter wrote: > As I read > http://www.ombudsmanassociation.org/about-the-role-of-an-ombudsman.php, > we are slightly misreading the classical role of an Ombudsman; > that's fine, but we do need advisers or team members with dispute-resolution > and mediation experience. Seems to be some good material on that site. We should copy where we can I'd hope. S.