Re: Survey design and interpretation (was: Re: Final reminder: Please fill out our survey on IETF authoring tools)

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--On Monday, November 9, 2020 07:08 -0800
ned+ietf@xxxxxxxxxxxxxxxxx wrote:

>...
>> We can see from Datatracker how many submissions there have
>> been over the same period and bucket those in the same way as
>> the survey.  Then we can compare the data from the survey to
>> see what coverage we have.  i.e. if there are 500+ who
>> submitted >20 times and we only captured data from 5 of them
>> then that's a concern.
> 
> Apparently you missed my main point, which was that the
> pepople who have learned over time to operate the process in a
> fashion that lets them  produce lots of documents may not be
> the best source of information about how to improve the
> process for those who have not managed to do this.

And, for the record, as the person who started this thread, I
agree with this.  I wouldn't wish my particular method of
producing documents on anyone and it probably wouldn't work for
many people other than me anyway.  Today's situation is almost
certainly better than the one we had a decade or two ago because
there are more choices.  However for a relative newcomer, having
enough knowledge to make the best choice for themselves of those
methods is, itself, a somewhat daunting task that creates a bit
of a chicken-and-egg problem.  At least in part, we have done as
well as we have with relative newcomers producing drafts because
volunteers from the community have quietly helped them structure
things, put mailing list comments into outline drafts, etc.,
_and_ because of extraordinary patience on the part of the
secretariat when drafts are rejected by the automated systems
and the would-be author tries to post manually.  

A different way to look at the issues with the survey instrument
is that it captures none of that from either the standpoint of
those first starting out or those providing the assistance.

    john




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