WG Action: Basic Level of Interoperability for SIP Services (bliss)

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A new IETF working group has been formed in the Real-time Applications
and Infrastructure Area. For additional information, please contact 
the Area Directors or the WG Chairs.

+++

Basic Level of Interoperability for SIP Services (bliss)
=========================================================

Current Status: Active Working Group

Chair(s):
Jason Fischl <jason@counterpath.com> 
Shida Schubert <shida@ntt-at.com> 

Real-time Applications and Infrastructure Area Director(s):
Jon Peterson <jon.peterson@neustar.biz> 
Cullen Jennings <fluffy@cisco.com> 

Real-time Applications and Infrastructure Area Advisor:
Cullen Jennings <fluffy@cisco.com> 

Technical Advisor(s):
Jonathan Rosenberg <jdrosen@cisco.com> 

Mailing Lists:
General Discussion: bliss@ietf.org
To Subscribe: https://www1.ietf.org/mailman/listinfo/bliss
Archive: http://www1.ietf.org/mail-archive/web/bliss/current/index.html

Description of Working Group:
The focus of the group is to facilitate effective feature
interoperability for features sharing common functional primitives
utilizing SIP in heterogeneous network environments as noted below.

SIP's approach to supporting more advanced features and applications
has been to specify a number of primitive operations, including refer,
dialog replacement and joining, and event packages, and then to allow
those primitives to be combined in many ways to realize different
features. This approach avoids the need for standardized definitions of
a feature, which can severely limit innovation and broad 
applicability.

While this approach brings great flexibility and generality, it
complicates interoperability. Without any kind of standardized 
definition of a particular feature, each implementation creates its 
own definition and corresponding set of call flows and primitives used 
to realize this feature. In practice, this has resulted in a poor 
track record for interoperability for more advanced features which 
make assumptions on supported SIP extensions and behaviors from other 
elements.

The problem is exacerbated by the desire for these features to work
across many types of SIP endpoints, including SIP hardphones, 
softphones, and gateways to the PSTN and other VoIP networks including 
non-centralized environments, and for the desire to work across domain 
boundaries and to interwork with the PSTN, when applicable.

The focus will not be on rigorous definition of what the specific 
feature is and exactly how it works. Rather, the focus will be on 
documenting the variations that exist in the wild sharing common 
interop problems, figuring out a minimum baseline requirement for a UA 
and servers (minimum set of primitives etc.), defining minimum levels 
of functionality and functional primitives required to realize a broad 
class of related features, and on interoperating with other elements 
which might implement one of those features in different ways.

The BLISS working group will coordinate closely with the SIP and 
SIPPING working groups. Like SIPPING, its role is to focus on 
applications of  the SIP protocol and not on core extensions to SIP 
itself. The difference between SIPPING and BLISS, is that BLISS is 
focused on a particular type of SIP application - call features, and 
in particular, advanced call features requiring non-trivial call 
control. SIP applications such as configuration, presence, SIP 
extensions for IM, and session policy are clearly out of scope for 
BLISS and remain the sole province of SIPPING. Of course, any features 
considered by BLISS will support the full range of multimedia 
supported by SIP - audio, video, text, messaging, and so on.

The BLISS working group will focus on resolving interpretability issues
on four functional primitives as an initial milestone. Summary for each
of the functional primitives are as follows.

A "Problem Statement" document will also be charted as the first
deliverable of this working group. This document will describe the
problem this working group is trying to address, the criteria to be
met for items to be accepted and a template for documenting a draft
for this working group.

Line Sharing

Description: this covers the functionality required for multiple UA 
instances to be able to see and utilize sessions made to/from either 
one. It covers a range of features including:

* multiple call appearances
* call suspend/resume
* retrieve
* conference across appearances

Parking

Description: this covers functionality required to move calls from 
one instance to another without pre-arranged knowledge of the set of 
instances on which the call is to be shared. Basically a dynamic 
version of line sharing in a sense.  It would cover features including:

* park
* parked retrieval
* directed park
* directed pickup

Automated Handling

Description: this covers functionality required for a user to 
indicate, asynchronously from the time of a call, what the handling of 
a future call should be. It covers the rules on who implements the 
processing and how it is signaled. Covers features including:

* DND
* CFU
* CFNA


Call Queuing 

Description: this covers functionality required to queue a call when 
the callee is not available, handling of a queue and notifying when 
callee is ready to receive a call. Covers features including:

* CCBS
* CCNR

Guiding principles for this working group work will include:

- Identify functional primitives with interoperability issues, based 
on an analysis of variations of features sharing same or similar 
functional primitives within heterogeneous network(s). Provide a clear 
description of any interoperability problems that are identified by 
documenting the variations that exist in the wild for features that is 
already implemented.

- Document minimum baseline requirements relevant to the functional 
requirements for addressing the interoperability issue.  Criteria to 
consider: 
* who is responsible for invoking?
* who is responsible for implementing? 
* how does the functional primitive interact with multiple media types?
* how does the functional primitive work between administrative 
domains?

- Initiate analysis of the pros and cons of key approaches to 
addressing the requirements.

- Where the requirements can be satisfied within the capabilities of 
the current standards, produce BCPs [and appropriate call-flows] to 
document the best approach.

- Where normal event packages or SIP uri parameter is all what's 
needed to prevent interoperability issues, appropriate extensions and 
its usage would be defined and documented.

- Where extensions to standards are required beyond what's mentioned 
above, bring the analysis, requirements and need for new extensions to 
the appropriate working group (SIP, SIPPING or SIMPLE).

- As in the SIPPING charter, the security of all the deliverables 
will be of special importance.

*Deliverable may attempt to...
1. Define a single approach to solve the problem.
2. Allow variations but mandate support for more than one mechanism.
3. Demonstrate that interoperability is possible even when entities 
provide the feature with the functional primitive differently.

Goals and Milestones:
Aug 2007    Submit Problem Statement to the IESG as Informational RFC  
Dec 2007    Submit Line Sharing to the IESG as BCP  
Apr 2008    Submit Parking to the IESG as BCP  
Apr 2008    Submit Automated Handling to the IESG as BCP  
Aug 2008    Submit Call Queing to the IESG as BCP

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