Re: Calls not being routed

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Hi William,

that message sounds like a Polycom error message. Unfortunately it
doesn't mean much more than "Sorry something went wrong".

I would suggest you turn on trace level 5 in GnuGk and look at the
trace file for the failing call. That should give an indication what
went wrong with the call.

Regards,
Jan

-- 
Jan Willamowius, Founder of the GNU Gatekeeper Project
EMail  : jan@xxxxxxxxxxxxxx
Website: http://www.gnugk.org
Support: http://www.willamowius.com/gnugk-support.html

Relaxed Communications GmbH
Frahmredder 91
22393 Hamburg
Geschäftsführer: Jan Willamowius
HRB 125261 (Amtsgericht Hamburg)
USt-IdNr: DE286003584


William Otstot wrote:
> We have setup gnugk with an internal and an external interface.  When 
> making a call I am getting "Call cannot be completed because the call was 
> routed through an intermediate network that does not service the far 
> site".
> Below is what shows up on the gatekeeper:
> 
> ACF|10.51.16.204:1720|4792_endp|14360|71.14.2.158:1720|polycomPVX1:h323_ID=1882:
> dialedDigits|false|02-3e-1a-73-fc-d3-eb-14-3f-43-9f-ec-b5-4a-bb-d9|ToBeDecided;
> DCF|10.51.16.204|4792_endp|14360|normalDrop|02-3e-1a-73-fc-d3-eb-14-3f-43-9f-ec-b5-4a-bb-d9;
> 
> And here is our config.  (The external interface is shown as 
> XX.XXX.XXX.XXX.)
> 
> [Gatekeeper::Main]
> FortyTwo=42
> Name=BC2
> TimeToLive=600
> StatusTraceLevel=2
> 
> [Gatekeeper::Main]
> NetworkInterfaces=XX.XXX.XXX.XXX,10.15.50.125
> 
> [GkStatus::Auth]
> rule=password
> gkadmin=br3/tRkl2QM=
> 
> [RoutedMode]
> GKRouted=1
> H245Routed=1
> AcceptUnregisteredCalls=1
> SupportNATedEndpoints=1
> EnableH46017=1
> EnableH46018=1
> EnableH46026=1
> 
> [Proxy]
> Enable=1
> ProxyForNAT=1
> InternalNetwork=10.0.0.0/255.0.0.0
> 
> [ModeSelection]
> 10.0.0.0/8=PROXY,ROUTED
> 
> ; if port forwarding is correctly configured for each endpoint, you can 
> disable ProxyForNAT
> [RoutingPolicy]
> default=explicit,internal,srv,dns
> 
> Any help would be appreciated.
> 
> Bill Otstot, Sr. Admin, Networking
> Technology Services Division
> Wake County Public Schools
> 919-431-7074 
> Email: botstot@xxxxxxxxx

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