On my gnugk console I see... RRJ|75.81.180.87|13115552370:dialedDigits=Evelyn McDonald:h323_ID|terminal|duplicateAlias; When I do a ? I see: AllRegistrations RCF|216.2.34.230:1720|13115552369:dialedDigits=13115552369:h323_ID|terminal|2328_endp RCF|67.107.145.54:1720|101:dialedDigits=12345:dialedDigits=fr03:h323_ID=100:dialedDigits|gateway|2064_endp RCF|216.2.34.221:1720|13115552371:dialedDigits=Ed Greenberg:h323_ID|terminal|2068_endp RCF|216.2.34.237:1720|Intera Tandberg:h323_ID=19252714779:dialedDigits|terminal|2074_endp *RCF|75.81.180.87:33144|13115552370:dialedDigits=Evelyn McDonald:h323_ID|terminal|2081_endp* RCF|216.2.34.235:1720|13115552373:dialedDigits=Lenovo User:h323_ID|terminal|2076_endp Number of Endpoints: 6 I can't see any difference between the RRJ and the RCF that is on file. So why is she unable to re-register when she restarts her endpoint (a Polycom PVX setup.) Is it the port number? It's pretty common to stop and restart an endpoint that exists only on a laptop. How do we handle this without her having to call a help desk and ask to be unregistered? </edg> ------------------------------------------------------------------------- Take Surveys. Earn Cash. Influence the Future of IT Join SourceForge.net's Techsay panel and you'll get the chance to share your opinions on IT & business topics through brief surveys-and earn cash http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV _______________________________________________________ Posting: mailto:Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Archive: http://sourceforge.net/mailarchive/forum.php?forum_id=8549 Unsubscribe: http://lists.sourceforge.net/lists/listinfo/openh323gk-users Homepage: http://www.gnugk.org/