This one stung me over the weekend. Our GNU quit accepting calls all together was not caught till the following morning. I had opennms checking the status port, but it did not catch it as the status port accepted connections, it just did not respond to any commands. I had a script watching for the PID file, but it was there as the process was running. It seems to be under heavy load due to full media routing. What it looks like is happening is that the GNU just hangs and does not come back. Any help or direction would be greatly appreciated.... R. Todd Wallace CTO Touchstone Systems, Inc. http://www.tstoneinc.com +1 214-764-9301 x101 -----Original Message----- From: openh323gk-users-admin@xxxxxxxxxxxxxxxxxxxxx [mailto:openh323gk-users-admin@xxxxxxxxxxxxxxxxxxxxx] On Behalf Of R. Todd Wallace Sent: Wednesday, February 09, 2005 11:40 AM To: openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Subject: RE: Non-Responsive We have done some more research and it seems that Radius is idle when the GNU becomes non-responsive. We can issue requests to radius and it responds which seems to take Radius out of the picture. What might be a problem is that the GNU cannot free up a socket for a radius request. I can't tell if we are running out of Processor Cycles, Memory or sockets. We have ULIMIT's set, FD's set and everything looks typical of systems mentioned. We have a ton of traffic on these and do hit low asr periods on particular routes. When it becomes non-responsive, I can hit the status port, but it just gives a blank screen like it is waiting on response. I enter commands and they just echo on the screen. I am not sure if the GNU is aware of its resources, but it sure would be nice if it would just reject requests until that resource is freed up. A patch as you suggested would be great! R. Todd Wallace -----Original Message----- From: openh323gk-users-admin@xxxxxxxxxxxxxxxxxxxxx [mailto:openh323gk-users-admin@xxxxxxxxxxxxxxxxxxxxx] On Behalf Of Freddy Parra Sent: Tuesday, February 08, 2005 11:35 AM To: openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Subject: RE: Non-Responsive Try increasing the number of socket descriptors that your current Gnugk can use. Maybe the number of sockets is the problem as Michal stated, but I think that if it is then Gnugk should be patched so that it can recover from the lack of socket resources instead of the entire process just becoming non-responsive. Freddy -----Original Message----- From: openh323gk-users-admin@xxxxxxxxxxxxxxxxxxxxx [mailto:openh323gk-users-admin@xxxxxxxxxxxxxxxxxxxxx] On Behalf Of R. Todd Wallace Sent: Tuesday, February 08, 2005 12:00 PM To: openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Subject: RE: Non-Responsive We have gone for a log time without any problems and then we locked up 3 times last night. Same customer, same traffic. The only difference is that we had more call attempts at a lower ASR. R. Todd Wallace -----Original Message----- From: openh323gk-users-admin@xxxxxxxxxxxxxxxxxxxxx [mailto:openh323gk-users-admin@xxxxxxxxxxxxxxxxxxxxx] On Behalf Of Freddy Parra Sent: Tuesday, February 08, 2005 10:51 AM To: openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Subject: RE: Non-Responsive Actually, I have run into this problem before on 2.2b5. It hasn't happen to me yet on 2.2.2. When this happens nothing is responsive. When you check the cpu usage for the Gnugk process it stays at zero, and the calls begin to drop while all incoming calls never get connected. Also this has happen to me with about 500 calls in h225 routed mode (with tunneling) only. I usually run 3 to 4 times more calls on Gnugk per server. So I don't think it's a socket issue or a cpu issue since cpu usage in routed mode its relatively low when I'm running 1500 to 2000 calls on my servers I'm at about 24 percent. I believe I posted this same problem a few months back. This issue doesn't happen very often. I once noticed that it did happen to me when I issued a debug trace on the status port, the system became non-responsive like the symptoms just described. Freddy -----Original Message----- From: openh323gk-users-admin@xxxxxxxxxxxxxxxxxxxxx [mailto:openh323gk-users-admin@xxxxxxxxxxxxxxxxxxxxx] On Behalf Of Zygmuntowicz Michal Sent: Tuesday, February 08, 2005 11:25 AM To: openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Subject: Re: Non-Responsive Maybe you're running out of sockets or cpu usage is too high. Check port ranges and current socket usage and per process socket limits (netstat, ulimit). If you're using acct/auth, make sure your backend is not a bottleneck. ----- Original Message ----- From: "R. Todd Wallace" <rwallace@xxxxxxxxxxxxx> Sent: Tuesday, February 08, 2005 5:01 PM > We are having issues with the GNU becoming non-responsive. The service is > still active, but you can't go to the status ports and calls start > declining. Nothing is written to the gatkeeper.log file. If you stop the > service, it will not die and you have to kill with a "-9". We have the > GNU's compiled with debug, but a core is not generated. We are running > the > latest CVS and doing full media. This seems to come with a very heavy > load > / call charge rate. The only thing I see is that it scrolls the following > message across the screen to a call sticks: > > 2005/02/07 23:19:03.299 3 ProxyChannel.cxx(2757) RTCP > xxx.xxx.xxx.xxx:xxxx socket has no destination address yet, flush ignored > > I think this is normal, but not sure if we are having problems with > sockets not freeing up or not freeing fast enough. > > Any Thoughts?? > > R. Todd Wallace ------------------------------------------------------- SF email is sponsored by - The IT Product Guide Read honest & candid reviews on hundreds of IT Products from real users. Discover which products truly live up to the hype. Start reading now. http://ads.osdn.com/?ad_id=6595&alloc_id=14396&op=click _______________________________________________________ List: Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Archive: http://sourceforge.net/mailarchive/forum.php?forum_id=8549 Homepage: http://www.gnugk.org/ ------------------------------------------------------- SF email is sponsored by - The IT Product Guide Read honest & candid reviews on hundreds of IT Products from real users. Discover which products truly live up to the hype. Start reading now. http://ads.osdn.com/?ad_ide95&alloc_id396&op=ick _______________________________________________________ List: Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Archive: http://sourceforge.net/mailarchive/forum.php?forum_id49 Homepage: http://www.gnugk.org/ ------------------------------------------------------- SF email is sponsored by - The IT Product Guide Read honest & candid reviews on hundreds of IT Products from real users. Discover which products truly live up to the hype. Start reading now. http://ads.osdn.com/?ad_ide95&alloc_id396&op=ick _______________________________________________________ List: Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Archive: http://sourceforge.net/mailarchive/forum.php?forum_id...49 Homepage: http://www.gnugk.org/ ------------------------------------------------------- SF email is sponsored by - The IT Product Guide Read honest & candid reviews on hundreds of IT Products from real users. Discover which products truly live up to the hype. Start reading now. http://ads.osdn.com/?ad_ide95&alloc_id396&op=ick _______________________________________________________ List: Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Archive: http://sourceforge.net/mailarchive/forum.php?forum_id49 Homepage: http://www.gnugk.org/ ------------------------------------------------------- SF email is sponsored by - The IT Product Guide Read honest & candid reviews on hundreds of IT Products from real users. Discover which products truly live up to the hype. Start reading now. http://ads.osdn.com/?ad_ide95&alloc_id396&op=ick _______________________________________________________ List: Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Archive: http://sourceforge.net/mailarchive/forum.php?forum_id49 Homepage: http://www.gnugk.org/ ------------------------------------------------------- SF email is sponsored by - The IT Product Guide Read honest & candid reviews on hundreds of IT Products from real users. Discover which products truly live up to the hype. Start reading now. http://ads.osdn.com/?ad_ide95&alloc_id396&opÌk _______________________________________________________ List: Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Archive: http://sourceforge.net/mailarchive/forum.php?forum_id?49 Homepage: http://www.gnugk.org/
