SJPHONE not registered

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The sjphone NAT/FIREWALL shows blocked

Hi all,

I will be glad to receive your help. I have my gatekeeper having public ip
62.19x.1xx.y8 and there is a corporate network behind a ISA server 2000 on
62.19x.1xx.x with all the clients of the corporate network running sjphone.

However, eachtime I tried to register my sjphone. It keep trying to connect to
the gatekeeper with a message like :

RCF|10.60.1.38:1720|aruna:h323_ID=12345:dialedDigits|terminal|8472_endp;
RCF|10.60.1.38:1720|aruna:h323_ID=12345:dialedDigits|terminal|8472_endp;
RCF|10.60.1.38:1720|aruna:h323_ID=12345:dialedDigits|terminal|8472_endp;
RCF|10.60.1.38:1720|aruna:h323_ID=12345:dialedDigits|terminal|8472_endp;
RCF|10.60.1.38:1720|aruna:h323_ID=12345:dialedDigits|terminal|8472_endp;
RCF|10.60.1.38:1720|aruna:h323_ID=12345:dialedDigits|terminal|8472_endp;
RCF|10.60.1.38:1720|aruna:h323_ID=12345:dialedDigits|terminal|8472_endp;
RCF|10.60.1.38:1720|aruna:h323_ID=12345:dialedDigits|terminal|8472_endp;
RCF|10.60.1.38:1720|aruna:h323_ID=12345:dialedDigits|terminal|8472_endp;
RCF|10.60.1.38:1720|aruna:h323_ID=12345:dialedDigits|terminal|8472_endp;
RCF|10.60.1.38:1720|aruna:h323_ID=12345:dialedDigits|terminal|8472_endp;
RCF|10.60.1.38:1720|aruna:h323_ID=12345:dialedDigits|terminal|8472_endp;
RCF|10.60.1.38:1720|aruna:h323_ID=12345:dialedDigits|terminal|8472_endp;
RCF|10.60.1.38:1720|aruna:h323_ID=12345:dialedDigits|terminal|8472_endp;
RCF|10.60.1.38:1720|aruna:h323_ID=12345:dialedDigits|terminal|8472_endp;
RCF|10.60.1.38:1720|aruna:h323_ID=12345:dialedDigits|terminal|8472_endp;
RCF|10.60.1.38:1720|aruna:h323_ID=12345:dialedDigits|terminal|8472_endp;
RCF|10.60.1.38:1720|aruna:h323_ID=12345:dialedDigits|terminal|8472_endp;

And this RCF keeps on without the endpoints being registered. However, If I
used 6x.19x.1xx.zz ip client (i.e. on public ip) it will allow the
registration and call admission.

Can someone overthere please help out.


maruna


The following is SJPhone.log

15:05:17 WARNING   Registration failed: gatekeeper at 6x.19x.1xx.x8 is not
reponding.
15:05:20 INFO      Discovered status of local network interface 10.60.1.38 : 0
is Blocked
15:05:47 INFO      Registering with Gatekeeper at 6x.19x.1xx.x8 as "aruna"
(H.323 ID), "12345" (E.164) ...
15:05:56 WARNING   Registration failed: gatekeeper at 6x.19x.1xx.x8 is not
responding.
15:06:26 INFO      Registering with Gatekeeper at 6x.19x.1xx.x8 as "aruna"
(H.323 ID), "12345" (E.164) ...
15:06:35 WARNING   Registration failed: gatekeeper at 6x.19x.1xx.x8 is not
responding.
15:07:05 INFO      Registering with Gatekeeper at 6x.19x.1xx.x8 as "aruna"
(H.323 ID), "12345" (E.164) ...
15:07:14 WARNING   Registration failed: gatekeeper at 6x.19x.1xx.x8 is not
responding.


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