Hi Gene, right now we only have the possiblity to overflow to a local announcement device. Routing to an external number would be a nice option, but it's currently not implemented. Jan Gene Cohen wrote: > Is it possible for the ACD to route a call to a telephone number > through a gateway if no agent is present? Or does the agent always > have to be registered directly? -- Jan Willamowius, jan@xxxxxxxxxxxxxx, http://www.willamowius.de/ ------------------------------------------------------- SF.Net is sponsored by: Speed Start Your Linux Apps Now. Build and deploy apps & Web services for Linux with a free DVD software kit from IBM. Click Now! http://ads.osdn.com/?ad_id=1356&alloc_id=3438&op=click _______________________________________________ List: Openh323gk-users@xxxxxxxxxxxxxxxxxxxxx Archive: http://sourceforge.net/mailarchive/forum.php?forum_id=8549 Homepage: http://www.gnugk.org/