Hemant, My config file is very simple since I am testing. I also know that gateway routing works in the same way as it does for you. Every time I dial a number with prefix '0', the GK will route calls to the gateway "SVG1" which is connected to the PSTN. Ref my gnugk.ini file: [Gatekeeper::Main] Fourtytwo=42 StatusPort=7000 [GkStatus::Auth] rule=allow [RoutedMode] GKRouted=1 H245Routed=1 [CTI::Agents] VirtualQueue=QUEUE CTI_Timeout=100 [RasSrv::GWPrefixes] SVG1=0 QUEUE=123 My problem however is the fact that "QUEUE" which is a virtual "endpoint" is never found. Therefore I always get this log: GCF|217.13.21.4|IPtele:h323_ID=0:dialedDigits=51474015:dialedDigits|terminal ; RCF|217.13.21.4:1720|IPtele:h323_ID=0:dialedDigits=51474015:dialedDigits|ter minal|9406_endp; ACF|217.13.21.4:1720|9406_endp|10975|0123:dialedDigits|IPtele:h323_ID=0:dial edDigits=51474015:dialedDigits|false; I hope this gives you some ideas. However, do you have an application already for Call center ACD that works ? Rgs Steinar Kolnes -----Original Message----- From: openh323gk-users-admin@lists.sourceforge.net [mailto:openh323gk-users-admin@lists.sourceforge.net] On Behalf Of Hemant Kumar Sent: Monday, May 26, 2003 6:05 AM To: openh323gk-users@lists.sourceforge.net Steiner, You need to give me some more *information* like Error Logs or Your config file. What I have told you is: The Queue you are using, IF you can't register with gnugk then make it an endpoint and then GK will route all the number starting from 123 to the Queue. I use the same config in my GW's, and I am running almost 14 GW's. Hemant ----- Original Message ----- From: "Steinar Kolnes" <steinar@comuniq.com> To: <openh323gk-users@lists.sourceforge.net> Sent: Monday, May 26, 2003 3:32 AM Subject: RE: [Openh323gk-users] How to route calls to virtual queue Hemant, I have tried to make a permanent endpoint as you suggested under. It seems that calls are routed to the endpoint, But there is no evidence that the defined "queue" is assoiated with the endpoint. There is no "RouteRequest" sent out on the status port. Any suggestions ? Rgs Steinar -----Original Message----- From: openh323gk-users-admin@lists.sourceforge.net [mailto:openh323gk-users-admin@lists.sourceforge.net] On Behalf Of Hemant Kumar Sent: Friday, May 23, 2003 4:49 PM To: openh323gk-users@lists.sourceforge.net [RasSrv::PermanentEndpoints] IP (of queue) =queue;123 Hemant ----- Original Message ----- From: "Steinar Kolnes" <steinar@comuniq.com> To: <openh323gk-users@lists.sourceforge.net> Sent: Friday, May 23, 2003 7:34 PM Subject: RE: [Openh323gk-users] How to route calls to virtual queue Hemant, Thank you for your tip. But I still get the same error message: "ARJ|217.13.21.11:1720|123:dialedDigits|SVG1:h323_ID|false|calledPartyNotReg istered;" My config file looks like this: [CTI::Agents] VirtualQueue=queue CTI_Timeout=100 [RasSrv::GWPrefixes] SVG1=0 queue=123 Any idea what goes wrong ? Rgs Steinar -----Original Message----- From: openh323gk-users-admin@lists.sourceforge.net [mailto:openh323gk-users-admin@lists.sourceforge.net] On Behalf Of Hemant Kumar Sent: Friday, May 23, 2003 3:29 PM To: openh323gk-users@lists.sourceforge.net [RasSrv::GWPrefixes] queue=123 Now, you should have queue acting as a Gateway (also) Hemant ----- Original Message ----- From: Steinar Kolnes To: openh323gk-users@lists.sourceforge.net Sent: Friday, May 23, 2003 6:21 PM Subject: [Openh323gk-users] How to route calls to virtual queue Hi, I have defined the following in the gnugk.ini [CTI::Agents] VirtualQueue=queue CTI_Timeout=100 But how to tell that all calls to e.g. 123 shall be routed to queue ?? Rgs Steinar Kolnes ------------------------------------------------------- This SF.net email is sponsored by: ObjectStore. If flattening out C++ or Java code to make your application fit in a relational database is painful, don't do it! Check out ObjectStore. Now part of Progress Software. http://www.objectstore.net/sourceforge _______________________________________________ List: Openh323gk-users@lists.sourceforge.net Archive: http://sourceforge.net/mailarchive/forum.php?forum_id=8549 Homepage: http://www.gnugk.org/ ------------------------------------------------------- This SF.net email is sponsored by: ObjectStore. If flattening out C++ or Java code to make your application fit in a relational database is painful, don't do it! Check out ObjectStore. Now part of Progress Software. http://www.objectstore.net/sourceforge _______________________________________________ List: Openh323gk-users@lists.sourceforge.net Archive: http://sourceforge.net/mailarchive/forum.php?forum_id.49 Homepage: http://www.gnugk.org/ ------------------------------------------------------- This SF.net email is sponsored by: ObjectStore. If flattening out C++ or Java code to make your application fit in a relational database is painful, don't do it! Check out ObjectStore. Now part of Progress Software. http://www.objectstore.net/sourceforge _______________________________________________ List: Openh323gk-users@lists.sourceforge.net Archive: http://sourceforge.net/mailarchive/forum.php?forum_id=8549 Homepage: http://www.gnugk.org/ ------------------------------------------------------- This SF.net email is sponsored by: ObjectStore. If flattening out C++ or Java code to make your application fit in a relational database is painful, don't do it! Check out ObjectStore. Now part of Progress Software. http://www.objectstore.net/sourceforge _______________________________________________ List: Openh323gk-users@lists.sourceforge.net Archive: http://sourceforge.net/mailarchive/forum.php?forum_id.49 Homepage: http://www.gnugk.org/ ------------------------------------------------------- This SF.net email is sponsored by: ObjectStore. If flattening out C++ or Java code to make your application fit in a relational database is painful, don't do it! Check out ObjectStore. Now part of Progress Software. http://www.objectstore.net/sourceforge _______________________________________________ List: Openh323gk-users@lists.sourceforge.net Archive: http://sourceforge.net/mailarchive/forum.php?forum_id=8549 Homepage: http://www.gnugk.org/ ------------------------------------------------------- This SF.net email is sponsored by: ObjectStore. If flattening out C++ or Java code to make your application fit in a relational database is painful, don't do it! Check out ObjectStore. Now part of Progress Software. http://www.objectstore.net/sourceforge _______________________________________________ List: Openh323gk-users@lists.sourceforge.net Archive: http://sourceforge.net/mailarchive/forum.php?forum_id?49 Homepage: http://www.gnugk.org/
