It comes up on this list from time to time that there's not sufficient documentation on troubleshooting. I assume that's what some people mean when they refer to disappointing documentation as the current documentation is far more detailed and useful than it was 3 years ago when I got started. I'm not really sure what's being asked for here, nor am I sure how one would document how to troubleshoot. In my mind, if there's a trouble that can be documented with a clear path to resolution, then a bug report should be filed and that should be fixed. Any other cases that cannot be coded for require human intervention and are already documented. Please tell me your thoughts.