Re: gimp and windows 8.1

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Hi,

On Mon, Dec 8, 2014 at 6:17 PM, Ken Boyd <kenboydart@xxxxxxxxx> wrote:
> yes thanks
> It was downloaded directly from the site and its      windows "updated installer2.8.14"
> Gimp will not open , a note comes down to say " the program can't start because Libgimpui-2.0-0.dll
> is missing from your computer. try reinstalling the program to fix this problem "
> This is a very new surface pro 3 and I assume windows 8.1

And you had no problem when installing GIMP? Like an error message
during the installation process?
Also could you try to search your system files for
Libgimpui-2.0-0.dll, so that we can know if this is actually absent or
the system simply can't find it.

Note that I am not the most expert of the Windows installer. I am
merely trying to look for some obvious hints, but maybe some other dev
may know better how to debug your case.
If that were my dev installation, I would update the PATH environment
variable's value (if the dll was present but not found). But these
kind of "hack" should not be necessary with a user installation from
the official installer. So if you don't get any answer on this mailing
list from the people who would know better than I, I advise that you
open a bug report on our bug tracker (just wait a little in case
someone knows the right solution):
https://bugzilla.gnome.org/enter_bug.cgi?product=GIMP

Thanks.

Jehan

> thanks again.
> Ken
> On Dec 8, 2014, at 8:51 AM, Jehan Pagès <jehan.marmottard@xxxxxxxxx> wrote:
>
>> Hi,
>>
>> On Sun, Dec 7, 2014 at 12:38 AM, Ken Boyd <kenboydart@xxxxxxxxx> wrote:
>>> first of all I LOVE gimp !  [ on my old Mac ]
>>> I just got a surface pro 3 and have uploaded the
>>> latest Gimp but the pro says my computer is missing
>>> " libgimpui-2.0-0.dll   "
>>> What do I do now ???
>>
>> Could we have more information on:
>> - where did you download GIMP from, and which version?
>> - when does this error happen exactly? When you start GIMP? Any more
>> detail on the error context?
>> Thanks.
>>
>> Jehan
>>
>>> thank you so much.
>>> Ken
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>
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