Re: [Gimp-developer] Suggestion: add Bugzilla contact info in PLUGIN_MAINTAINERS

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On Wed, 10 Apr 2002 23:50:17 +0100, "Nick Lamb" <njl98r@xxxxxxxxxxxxxxx> wrote:
> On Wed, Apr 10, 2002 at 04:48:10PM +0200, Raphaël Quinet wrote:
> > I propose to add a new field in PLUGIN_MAINTAINERS, containing only the
> > Bugzilla accounts (or list of accounts) that should be added to the CC list
> > if a bug is detected in the corresponding plug-in.
[...]
> OTOH if there are already dozens of people using special CCs or with
> multiple Bugzilla accounts and whatever then obviously it's a good idea.

Well, there are currently two problems with the maintainers' addresses and
the Bugzilla accounts:
- some maintainers use a different e-mail address for their Bugzilla account
- some maintainers do not have a Bugzilla account yet (AFAIK)
The second problem is problably the most serious one.  As a result, if I add
the e-mail addresses listed in the PLUGIN_MAINTAINERS to the CC field in
Bugzilla, I never know if this will be accepted or if Bugzilla will reject
the changes because the accounts do not exist.  Adding a separate field for
Bugzilla accounts in the PLUGIN_MAINTAINERS file would ensure that these
problems do not occur.  It would also (hopefully) encourate some maintainers
to create a Bugzilla account if they do not have one yet.

Another thing that I was suggesting in my previous message is the addition
of some testers for non-Linux platforms.  Currently, there are many bugs
that are specific to Windows, MacOS X, HP-UX, OSF/1, AIX and other operating
systems and these bugs are left in the UNCONFIRMED or NEEDINFO state for a
long time because none of the volunteers who look at the Bugzilla reports
can test and investigate these problems.  Some bug reports are in the NEW or
ASSIGNED state, but nobody can work on them for the same reasons (no access
to the corresponding OS).  For example, take a look at bug #2742 (for OSF/1)
that was reported in October 1999 and has not been updated since June 2000:
  http://bugzilla.gnome.org/show_bug.cgi?id=2742
There are many other examples of bug reports that haven't been updated since
last year because nobody could test them.  If there was a list of testers
for various platforms (maybe in the MAINTAINERS file, maybe in some other
file), then it would be much easier to ensure that the people who have
access to the corresponding OS can have a look at these bugs.

It may not seem to be a big deal, but every week there is at least one bug
report that I have to leave in the UNCONFIRMED state simply because I cannot
test it.  So if nobody objects to the addition of a Bugzilla field in the
PLUGIN_MAINTAINERS file, then maybe I could post a call for volunteers or
something like that...

-Raphaël


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