On Sun, 22 Apr 2001, egger@xxxxxxx wrote:
> On 21 Apr, Mike Kelly wrote: > > A month ago I submitted two bug reports using Bugzilla. To date, they > > remain in the "UNCONFIRMED" state. I've already patched my version of > > GIMP as per bug 52383, so this doesn't really bother me except that it > > seems to me that others might benefit from it. Have I reported the > > bug using the incorrect method? > > No, what you've done is absolutely correct and I'd like to thank you > for your efforts.
Yes. I wish that more people would use the bug database for reporting bugs. This is the correct way to do it. And these bug reports included all the necessary information to reproduce and analyze the bugs, which is very nice.
> > Are you folks swamped with work? > > Unfortunately yes. Raphael and me have cared about the bugtracker so > far, however I'm really busy at the moment and thus we're a bit behind > with confirming bugs lately. Sorry about that....
And I just came back from a long business trip abroad, so I haven't been able to take care of the bug reports recently. I will try to do that today or tomorrow (once I have dealt with the urgent stuff at work). Note that I currently do not have write access to CVS, so even if I can confirm or edit a bug report, I will not be able to fix it in the current code tree. Anyway, I will confirm your two bug reports right now and deal with the other ones later.
> > What can I do to expedite this process? > > Creating proper bugreports is a very good start, having a fix in > hand is even better but fixing foreign bugs will make you a god.... :)
The problem is that all developers should pay more attention to the changes in the bug database. There is not much that you can do about that, except for complaining on this list. Some have suggested to post the bug reports to this list, but this is not a good idea because in the long run bugzilla is much better at doing this kind of things (for example, everybody can check the status and dependencies of a bug report, instead of replying to an old mail about a bug that has already been fixed).
It isn't hard for the developers to see the bugs that have been entered or modified recently. The following URL will give a list of all Gimp bugs that have changed in the last week, sorted by time of update:
http://bugzilla.gnome.org/buglist.cgi?product=GIMP&changedin=7&order=bugs.delta_ts
Hint: click on the "change columns" link at the bottom of the page, then check the "changeddate" and "reporter" boxes in order to get more useful information.
By the way, maybe we could consider setting the old gimp bugs list to be the default owner for all Gimp bugs. This would ensure that any update to a bug would immediately be e-mailed to the list until someone takes ownership of this bug. The default owner does not have to be a real person, as you can see for example on the Ximian bugzilla: http://bugzilla.ximian.com/show_bug.cgi?id=2120 This bug report shows that the default owner is distribution-bugs@xxxxxxxxxxx We could do that too, and all bug reports that are currently assigned to Daniel could be re-assigned to the Gimp bugs list.
-Raphael