On 5/12/24 06:22, Michael D. Setzer II wrote:
Watching thread, and wondering why you are looking at AnyDesk if they don't want to support Fedora? Not sure if they have a special feature you are looking at? Haven't used that Program at all, but seems to be a remote desktop program. I've used TightVNC, TigerVNC, and currently using TurboVNC. TigerVNC is the somewhat default version for Fedora, but I've currently had good results with the TurboVNC with the XFCE desktop myself.
Hi Michael, I am providing remote support for many of my customers. They are mostly Windows users. I wish I had more Linux customers, but it is what it is. I would not have a job if not for Windows poor quality. I first used Go To Assist, but dropped them for their lack of Linux support and ignoring bug and enhancement reports. I also did not care for having to run it out of a Windows virtual machine. I looked at Team Viewer, but they are very, very expensive and "Woke" as well, which means they are no longer hiring based on merit and their product(s) will/are deteriorating because of it. The reason for AnyDesk and such is that it get around firewalls/routers. If a customer calls, there is no way I would be able to coach then through installing a port forward on their firewall/router which are required for the various VNC's. I am lucky if most of my customers know how to use their keyboards. (I still have to assist them with finding the "Win" and "Esc" keys. Sometimes even the "Enter" key.) I landed on Any desk because it is reasonably priced, supports Linux, is quite snappy (fast), is able to get around several technical problems with Go To Assist, their tech support is responsive, they take bug reports. Although, if the report is specifically Fedora, the second tier sends you back their supported linux spins. They support CentOS and RHEL. So I am currently installing a Virtual Machine of CentOS to reproduce any issues, so second tier can not weasel out of it. Any Desk's RHEL rpm works rather well (except for the lightdm issue) in Fedora and certainly gets around a ton of issues that Go To Assist plagued me with. AnyDesk's Multi Factor Authentication is rather easy to set up too. I prefer Red Hat's FreeOTP (Cell phones) and Fedora's Keysmith for such. -T -- _______________________________________________ users mailing list -- users@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe send an email to users-leave@xxxxxxxxxxxxxxxxxxxxxxx Fedora Code of Conduct: https://docs.fedoraproject.org/en-US/project/code-of-conduct/ List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines List Archives: https://lists.fedoraproject.org/archives/list/users@xxxxxxxxxxxxxxxxxxxxxxx Do not reply to spam, report it: https://pagure.io/fedora-infrastructure/new_issue
