On Sun, 2009-04-19 at 20:23 -0700, Jesse Keating wrote: > This is exactly why I don't expect this experiment to work. > Everybody's > bugs are critical _to_ _them_. If you give them a box to twiddle to > express this, and false hope that it is actually listened to, they > will > twiddle it as high as it will go, and if you twiddle it back down, > you've just pissed off the reporter. If we provide little guidance/examples of valid bug severities, I'm not surprised when we get a subjective response from reporters. I don't blame reporters for this. The task of removing the subjective nature from the definition of bug severity is a worthwhile effort. There will always be incorrect use of these fields, which we will have training/documentation materials to help reinforce proper use. Thanks, James
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