On Tue, 2009-03-17 at 11:20 -0400, Christopher Beland wrote: > There is a new draft posted at: > https://fedoraproject.org/wiki/User:Beland/How_to_Triage This is excellent - thanks, Chris. Some notes: I'm not sure it's a good idea for the triager to do the work of splitting a report which actually deals with multiple issues up into separate reports. The problem is that then the triager becomes the 'reporter', and it won't be clear to the maintainer that the real reporter is actually some guy on the CC list. This could lead to confusion. I'd prefer to put the onus on the reporter to split the issues up. Generally, this draft does not reference the actual use of the GreaseMonkey triage script at all. It would be best for each point at which a definite action can take place to mention both what to do manually, and - if there is one - what GreaseMonkey script button to use. E.g. it shouldn't just say that, once the report is complete, you set it to ASSIGNED, but that you can click the script's Triaged button to do the work for you. I'm not sure about the 'how to handle bugs in multiple versions' section. This is a problem it's impossible to solve gracefully in Bugzilla, but we should do the best we can. I've found it's difficult to handle bugs in multiple versions in a single report - people will get annoyed if a significant issue is reported in both 10 and Rawhide, for e.g., and fixed in Rawhide then marked as fixed, but never fixed in 10, and there's no way to keep this active in Bugzilla. The best approach IMHO is separate reports for separate releases; it's pretty crappy, but the least bad. This is something we can discuss, though. What does everyone else think? I'm not sure about the 'optional steps' bit. It's a bit of a weird organization. I don't think 'is it an upstream bug?' is optional at all, to start with. The NEEDINFO section needs to explicitly complete the loop by saying that, after marking NEEDINFO, you should follow the progress on the bug and complete the triage on it or close it as insufficient info, as required. The triager's job is not done once a bug is marked NEEDINFO. well, that's most of my comments for now :) wdyt? I can adjust the draft with my proposed changes, if you like. -- Adam Williamson <awilliam@xxxxxxxxxx> Red Hat -- fedora-test-list mailing list fedora-test-list@xxxxxxxxxx To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-test-list
