On Fri, 2009-02-20 at 10:12 -0500, Christopher Beland wrote: > I wrote the following at: > https://fedoraproject.org/wiki/QA#Communicate > > >> > Bugs need to be filed in Bugzilla. People on IRC and fedora-test-list > can help you diagnose a bug, determine the scope of a bug (who else is > seeing it), decide what component to file against, and know whether or > not the behavior you see is intentional. If a bug is reported on the > mailing list and not Bugzilla, then the right developer might not see > it, might lose the e-mail, or might forget about the report. The > Bugzilla database organizes reports so they are not lost, groups > comments in one place for easy reference, and to make it easy to find > reports so other testers don't make duplicate reports. > > A common practice is to file a bug first, then e-mail the list with a > link to the bug report, asking for further assistance. Many bugs are > also filed with no e-mail to the mailing list, so be sure to search > Bugzilla for your problem. > << > > I hope the advice given is accurate and wise; corrections and > clarifications are welcome. > > I have recently seen a number of reports being sent to the mailing > list which haven't gotten any reply. I hope that reporters know > enough to file these reports in Bugzilla; as far as I know, no one is > combing the fedora-test-list archives to find bugs that have fallen > through the cracks. > > I adapted this text from [[Testing]] so that it could become a > redirect to [[QA/Join]], since people wanted Testing to go away > entirely (which makes sense). > > https://www.redhat.com/mailman/listinfo/fedora-test-list > is probably a better place for these two paragraphs, so that everyone > who signs up for the mailing list will see them. But this page is not > on the wiki, so I can't edit it. I agree. I think the sentiment is good, but the place is wrong. We're trying to keep the front page of the Wiki area short, direct and friendly; this will drive us back to the old, Big Laundry List O' Tangentially Related Text model. =) For now I'd suggest moving it to the 'How to report bugs' page, or possibly the Rawhide page - it's not really appropriate there either, but it's *more* appropriate, and at least those are long pages already. The main point, I think, is to have it somewhere on the Wiki, so we can just do a short reply with a link to it in the appropriate situations, rather than having to type it out again. I'm not sure who could get it added to the listinfo page. wwoods? jlaska? Ideas? -- Adam Williamson Fedora QA Community Monkey IRC: adamw | Fedora Talk: adamwill AT fedoraproject DOT org http://www.happyassassin.net -- fedora-test-list mailing list fedora-test-list@xxxxxxxxxx To unsubscribe: https://www.redhat.com/mailman/listinfo/fedora-test-list
