--- On Wed, 9/3/08, Tim Waugh <twaugh@xxxxxxxxxx> wrote:
> From: Tim Waugh <twaugh@xxxxxxxxxx>
> Subject: Re: printer not printing, rawhide
> To: olivares14031@xxxxxxxxx, "For testers of Fedora Core development releases" <fedora-test-list@xxxxxxxxxx>
> Date: Wednesday, September 3, 2008, 3:03 AM
> Please try the printing troubleshooter:
> System->Administration->Printing, then
> Help->Troubleshoot.
>
> Tim.
> */
NO JOY :(
Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Choose printer):
{'cups_dest': <cups.Dest DESKJET_810C (default)>,
'cups_instance': None,
'cups_queue': 'DESKJET_810C',
'cups_queue_listed': True}
Page 3 (Check printer sanity):
{'cups_device_uri_scheme': u'hp',
'cups_printer_dict': {'device-uri': u'hp:/usb/DeskJet_810C?serial=MY94M1621WGI',
'printer-info': u'HEWLETT-PACKARD DESKJET 810C',
'printer-is-shared': True,
'printer-location': u'',
'printer-make-and-model': u'HP DeskJet 812C Foomatic/hpijs (recommended)',
'printer-state': 4,
'printer-state-message': u'',
'printer-state-reasons': [u'connecting-to-device'],
'printer-type': 167948,
'printer-uri-supported': u'ipp://localhost:631/printers/DESKJET_810C'},
'cups_printer_remote': False,
'hplip_output': (['',
'\x1b[01mHP Linux Imaging and Printing System (ver. 2.8.7)\x1b[0m',
'\x1b[01mDevice Information Utility ver. 4.1\x1b[0m',
'',
'Copyright (c) 2001-8 Hewlett-Packard Development Company, LP',
'This software comes with ABSOLUTELY NO WARRANTY.',
'This is free software, and you are welcome to distribute it',
'under certain conditions. See COPYING file for more details.',
'',
'',
'\x1b[01mhp:/usb/DeskJet_810C?serial=MY94M1621WGI\x1b[0m',
'',
'\x1b[01mDevice Parameters (dynamic data):\x1b[0m',
'\x1b[01m Parameter Value(s) \x1b[0m',
' ---------------------------- ----------------------------------------------------------',
' back-end hp ',
' cups-printer DESKJET_810C ',
' cups-uri hp:/usb/DeskJet_810C?serial=MY94M1621WGI ',
' dev-file ',
' device-state -1 ',
' device-uri hp:/usb/DeskJet_810C?serial=MY94M1621WGI ',
' deviceid ',
' error-state 101 ',
' host ',
' is-hp True ',
' panel 0 ',
' panel-line1 ',
' panel-line2 ',
' port 1 ',
' serial MY94M1621WGI ',
' status-code 5002 ',
' status-desc ',
'\x1b[01m',
'Model Parameters (static data):\x1b[0m',
'\x1b[01m Parameter Value(s) \x1b[0m',
' ---------------------------- ----------------------------------------------------------',
' align-type 2 ',
' clean-type 1 ',
' color-cal-type 0 ',
' copy-type 0 ',
' embedded-server-type 0 ',
' fax-type 0 ',
' fw-download 0 ',
' icon DESKJET_840C.png ',
' io-mfp-mode 6 ',
' io-mode 1 ',
' io-support 1 ',
' job-storage 0 ',
' linefeed-cal-type 0 ',
' model DeskJet_810C ',
' model-ui HP Deskjet 810c ',
' model1 Deskjet 810c ',
' panel-check-type 0 ',
' pcard-type 0 ',
' plugin 0 ',
' power-settings 0 ',
' pq-diag-type 0 ',
' r-type 0 ',
' r0-agent1-kind 3 ',
' r0-agent1-sku 15 (C6615DN) ',
' r0-agent1-type 1 ',
' r0-agent2-kind 3 ',
' r0-agent2-sku 23 (C1823D) ',
' r0-agent2-type 2 ',
' scan-style 0 ',
' scan-type 0 ',
' status-battery-check 0 ',
' status-dynamic-counters 0 ',
' status-type 1 ',
' support-released 1 ',
' support-type 2 ',
' support-ver 0.9.5 ',
" tech-class ['DJ8xx'] ",
" tech-subclass ['Normal'] ",
' tech-type 2 ',
' usb-pid 0304 ',
' usb-vid 03f0 ',
'',
'Done.',
''],
['\x1b[35;01mwarning: Unable to start hp-systray\x1b[0m',
'\x1b[31;01merror: Unable to communicate with device (code=12): hp:/usb/DeskJet_810C?serial=MY94M1621WGI\x1b[0m',
'\x1b[31;01merror: Error opening device (Device not found).\x1b[0m',
'']),
'is_cups_class': False}
Page 4 (Check PPD sanity):
{'cups_printer_ppd_defaults': {u'General': {u'PageRegion': u'Letter',
u'PageSize': u'Letter',
u'PrintoutMode': u'Draft'},
u'PrintoutMode': {u'Quality': u'FromPrintoutMode'}},
'cups_printer_ppd_valid': True,
'missing_pkgs_and_exes': ([], [])}
Page 5 (Locale issues):
{'system_locale_lang': 'en_US',
'user_locale_ctype': 'en_US',
'user_locale_messages': 'en_US'}
Page 6 (Local or remote?):
{'printer_is_remote': False}
Page 7 (Check USB permissions):
{'getfacl_output': []}
Page 8 (Error log checkpoint):
{'cups_server_settings': {'DefaultAuthType': 'Basic',
'SystemGroup': 'sys root',
'_debug_logging': '0',
'_remote_admin': '0',
'_remote_any': '0',
'_remote_printers': '1',
'_share_printers': '0',
'_user_cancel_any': '1'},
'error_log_checkpoint': 13380L,
'error_log_debug_logging_set': True}
Page 9 (Print test page):
{'test_page_attempted': True,
'test_page_job_id': [132],
'test_page_job_status': [(False,
131,
'DESKJET_810C',
'T.O. values healthy player-coach relationship - NFL - Yahoo! Sports',
'Processing',
None),
(True,
132,
'DESKJET_810C',
'Test Page',
'Pending',
{'attributes-charset': u'utf-8',
'attributes-natural-language': u'en-us',
'document-format': u'application/postscript',
'job-hold-until': u'no-hold',
'job-id': 132,
'job-k-octets': 17,
'job-media-sheets-completed': 0,
'job-more-info': u'ipp://localhost:631/jobs/132',
'job-name': u'Test Page',
'job-originating-host-name': u'localhost',
'job-originating-user-name': u'root',
'job-printer-up-time': 1220444222,
'job-printer-uri': u'ipp://localhost.localdomain:631/printers/DESKJET_810C',
'job-priority': 50,
'job-sheets': [u'none', u'none'],
'job-state': 3,
'job-state-reasons': u'none',
'job-uri': u'ipp://localhost:631/jobs/132',
'job-uuid': u'urn:uuid:f4b973e5-4b3e-3548-750f-9305306d9ac0',
'printer-uri': u'ipp://localhost/printers/DESKJET_810C',
'time-at-completed': None,
'time-at-creation': 1220444163,
'time-at-processing': None})],
'test_page_successful': False}
Page 10 (Error log fetch):
{'error_log': ['D [03/Sep/2008:07:15:54 -0500] cupsdCloseClient: 8',
'D [03/Sep/2008:07:15:54 -0500] cupsdAcceptClient: skipping getpeercon()',
'D [03/Sep/2008:07:15:54 -0500] cupsdAcceptClient: 8 from localhost (Domain)',
'D [03/Sep/2008:07:15:54 -0500] cupsdReadClient: 8 POST / HTTP/1.1',
'D [03/Sep/2008:07:15:54 -0500] cupsdAuthorize: No authentication data provided.',
'D [03/Sep/2008:07:15:54 -0500] Get-Jobs ipp://localhost/jobs/',
'D [03/Sep/2008:07:15:54 -0500] cupsdProcessIPPRequest: 8 status_code=0 (successful-ok)',
'D [03/Sep/2008:07:15:54 -0500] cupsdAcceptClient: skipping getpeercon()',
'D [03/Sep/2008:07:15:54 -0500] cupsdAcceptClient: 10 from localhost (Domain)',
'D [03/Sep/2008:07:15:54 -0500] cupsdCloseClient: 8',
'D [03/Sep/2008:07:15:54 -0500] cupsdReadClient: 10 POST / HTTP/1.1',
'D [03/Sep/2008:07:15:54 -0500] cupsdAuthorize: No authentication data provided.',
'D [03/Sep/2008:07:15:54 -0500] Create-Printer-Subscription /',
'D [03/Sep/2008:07:15:54 -0500] cupsdCreateSubscription(con=0xb92d54d8(10), uri="/")',
'D [03/Sep/2008:07:15:54 -0500] pullmethod="ippget"',
'D [03/Sep/2008:07:15:54 -0500] notify-lease-duration=86400',
'D [03/Sep/2008:07:15:54 -0500] notify-time-interval=0',
'D [03/Sep/2008:07:15:54 -0500] cupsdAddSubscription(mask=17800, dest=(nil)(), job=(nil)(0), uri="(null)")',
'D [03/Sep/2008:07:15:54 -0500] Added subscription 13 for server',
'I [03/Sep/2008:07:15:54 -0500] Saving subscriptions.conf...',
'D [03/Sep/2008:07:15:54 -0500] cupsdProcessIPPRequest: 10 status_code=0 (successful-ok)',
'D [03/Sep/2008:07:15:54 -0500] cupsdCloseClient: 10',
'D [03/Sep/2008:07:15:55 -0500] cupsdAcceptClient: skipping getpeercon()',
'D [03/Sep/2008:07:15:55 -0500] cupsdAcceptClient: 8 from localhost (Domain)',
'D [03/Sep/2008:07:15:55 -0500] cupsdReadClient: 8 POST / HTTP/1.1',
'D [03/Sep/2008:07:15:55 -0500] cupsdAuthorize: No authentication data provided.',
'D [03/Sep/2008:07:15:55 -0500] Get-Notifications /',
'D [03/Sep/2008:07:15:55 -0500] cupsdIsAuthorized: requesting-user-name="root"',
'D [03/Sep/2008:07:15:55 -0500] cupsdProcessIPPRequest: 8 status_code=0 (successful-ok)',
'D [03/Sep/2008:07:15:55 -0500] cupsdCloseClient: 8',
'D [03/Sep/2008:07:16:03 -0500] cupsdAcceptClient: skipping getpeercon()',
'D [03/Sep/2008:07:16:03 -0500] cupsdAcceptClient: 8 from localhost (Domain)',
'D [03/Sep/2008:07:16:03 -0500] cupsdReadClient: 8 POST /printers/DESKJET_810C HTTP/1.1',
'D [03/Sep/2008:07:16:03 -0500] cupsdAuthorize: No authentication data provided.',
'D [03/Sep/2008:07:16:03 -0500] Print-Job ipp://localhost/printers/DESKJET_810C',
'D [03/Sep/2008:07:16:03 -0500] add_job: setting context of job to UNKNOWN SL',
'D [03/Sep/2008:07:16:03 -0500] add_job: requesting-user-name="root"',
'D [03/Sep/2008:07:16:03 -0500] Adding default job-sheets values "none,none"...',
'I [03/Sep/2008:07:16:03 -0500] [Job 132] Adding start banner page "none".',
'I [03/Sep/2008:07:16:03 -0500] Saving subscriptions.conf...',
'I [03/Sep/2008:07:16:03 -0500] [Job 132] Adding end banner page "none".',
'I [03/Sep/2008:07:16:03 -0500] [Job 132] File of type application/postscript queued by "root".',
'D [03/Sep/2008:07:16:03 -0500] [Job 132] hold_until=0',
'D [03/Sep/2008:07:16:03 -0500] cupsdProcessIPPRequest: 8 status_code=0 (successful-ok)',
'D [03/Sep/2008:07:16:03 -0500] cupsdCloseClient: 8',
'D [03/Sep/2008:07:16:03 -0500] cupsdAcceptClient: skipping getpeercon()',
'D [03/Sep/2008:07:16:03 -0500] cupsdAcceptClient: 8 from localhost (Domain)',
'D [03/Sep/2008:07:16:03 -0500] cupsdReadClient: 8 POST / HTTP/1.1',
'D [03/Sep/2008:07:16:03 -0500] cupsdAuthorize: No authentication data provided.',
'D [03/Sep/2008:07:16:03 -0500] Get-Notifications /',
'D [03/Sep/2008:07:16:03 -0500] cupsdIsAuthorized: requesting-user-name="olivares"',
'D [03/Sep/2008:07:16:03 -0500] cupsdProcessIPPRequest: 8 status_code=0 (successful-ok)',
'D [03/Sep/2008:07:16:03 -0500] cupsdReadClient: 8 POST / HTTP/1.1',
'D [03/Sep/2008:07:16:03 -0500] cupsdAuthorize: No authentication data provided.',
'D [03/Sep/2008:07:16:03 -0500] Get-Job-Attributes ipp://localhost/jobs/132',
'D [03/Sep/2008:07:16:03 -0500] cupsdProcessIPPRequest: 8 status_code=0 (successful-ok)',
'D [03/Sep/2008:07:16:03 -0500] cupsdAcceptClient: skipping getpeercon()',
'D [03/Sep/2008:07:16:03 -0500] cupsdAcceptClient: 10 from localhost (Domain)',
'D [03/Sep/2008:07:16:03 -0500] cupsdCloseClient: 8',
'D [03/Sep/2008:07:16:03 -0500] cupsdReadClient: 10 POST / HTTP/1.1',
'D [03/Sep/2008:07:16:03 -0500] cupsdAuthorize: No authentication data provided.',
'D [03/Sep/2008:07:16:03 -0500] Get-Notifications /',
'D [03/Sep/2008:07:16:03 -0500] cupsdIsAuthorized: requesting-user-name="root"',
'D [03/Sep/2008:07:16:03 -0500] cupsdProcessIPPRequest: 10 status_code=0 (successful-ok)',
'D [03/Sep/2008:07:16:03 -0500] cupsdCloseClient: 10',
'D [03/Sep/2008:07:16:03 -0500] cupsdAcceptClient: skipping getpeercon()',
'D [03/Sep/2008:07:16:03 -0500] cupsdAcceptClient: 8 from localhost (Domain)',
'D [03/Sep/2008:07:16:03 -0500] cupsdReadClient: 8 POST / HTTP/1.1',
'D [03/Sep/2008:07:16:03 -0500] cupsdAuthorize: No authentication data provided.',
'D [03/Sep/2008:07:16:03 -0500] Get-Notifications /',
'D [03/Sep/2008:07:16:03 -0500] cupsdIsAuthorized: requesting-user-name="root"',
'D [03/Sep/2008:07:16:03 -0500] cupsdProcessIPPRequest: 8 status_code=0 (successful-ok)',
'D [03/Sep/2008:07:16:03 -0500] cupsdCloseClient: 8',
'D [03/Sep/2008:07:16:07 -0500] [Job 131] prnt/backend/hp.c 675: INFO: open device failed; will retry in 30 seconds...',
'D [03/Sep/2008:07:16:39 -0500] [Job 131] prnt/backend/hp.c 675: INFO: open device failed; will retry in 30 seconds...',
'D [03/Sep/2008:07:17:02 -0500] cupsdAcceptClient: skipping getpeercon()',
'D [03/Sep/2008:07:17:02 -0500] cupsdAcceptClient: 8 from localhost (Domain)',
'D [03/Sep/2008:07:17:02 -0500] Report: clients=1',
'D [03/Sep/2008:07:17:02 -0500] Report: jobs=26',
'D [03/Sep/2008:07:17:02 -0500] Report: jobs-active=2',
'D [03/Sep/2008:07:17:02 -0500] Report: printers=2',
'D [03/Sep/2008:07:17:02 -0500] Report: printers-implicit=0',
'D [03/Sep/2008:07:17:02 -0500] Report: stringpool-string-count=902',
'D [03/Sep/2008:07:17:02 -0500] Report: stringpool-alloc-bytes=9752',
'D [03/Sep/2008:07:17:02 -0500] Report: stringpool-total-bytes=17880',
'D [03/Sep/2008:07:17:02 -0500] cupsdReadClient: 8 POST / HTTP/1.1',
'D [03/Sep/2008:07:17:02 -0500] cupsdAuthorize: No authentication data provided.',
'D [03/Sep/2008:07:17:02 -0500] Get-Job-Attributes ipp://localhost/jobs/132',
'D [03/Sep/2008:07:17:02 -0500] cupsdProcessIPPRequest: 8 status_code=0 (successful-ok)',
'D [03/Sep/2008:07:17:02 -0500] cupsdCloseClient: 8',
'D [03/Sep/2008:07:17:02 -0500] cupsdAcceptClient: skipping getpeercon()',
'D [03/Sep/2008:07:17:02 -0500] cupsdAcceptClient: 8 from localhost (Domain)',
'D [03/Sep/2008:07:17:02 -0500] cupsdReadClient: 8 POST / HTTP/1.1',
'D [03/Sep/2008:07:17:02 -0500] cupsdAuthorize: No authentication data provided.',
'D [03/Sep/2008:07:17:02 -0500] Cancel-Subscription /',
'D [03/Sep/2008:07:17:02 -0500] cupsdIsAuthorized: requesting-user-name="root"',
'I [03/Sep/2008:07:17:02 -0500] Saving subscriptions.conf...',
'D [03/Sep/2008:07:17:02 -0500] cupsdProcessIPPRequest: 8 status_code=0 (successful-ok)',
'D [03/Sep/2008:07:17:02 -0500] cupsdAcceptClient: skipping getpeercon()',
'D [03/Sep/2008:07:17:02 -0500] cupsdAcceptClient: 10 from localhost (Domain)',
'D [03/Sep/2008:07:17:02 -0500] cupsdCloseClient: 8',
'D [03/Sep/2008:07:17:02 -0500] cupsdReadClient: 10 GET /admin/log/error_log HTTP/1.1',
'D [03/Sep/2008:07:17:02 -0500] cupsdAuthorize: No authentication data provided.']}
Thanks,
Antonio
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