Dave Jones <davej@xxxxxxxxxx>@redhat.com on 10/21/2004 12:07:15 PM commented: > On Thu, Oct 21, 2004 at 12:02:11PM -0400, Matthew Miller wrote: > > On Thu, Oct 21, 2004 at 11:13:33AM -0400, Dave Jones wrote: > > > Because the amount of code changed upstream since your > > > last report means this might be fixed. > > > Bugs that get no replies doesn't mean no-one is listening.[*] > > > > It'd be nice if Red Hat would have someone whose job was to be a Bugzilla > > Monkey, to make sure people feel like their reports are valued, to > > do triage, and to make sure critical problems don't escape notice. > > There are a number of problems. 1) the sheer volume of bug reports > mean that its probably going to need >1 person doing triage work > 2) a lot of bugs require context of what changed recently > (which means unless the triager is also doing some of the work, > they won't know) Ahhh... yeah... Isn't that the whole point for having Bugzilla?... To track the bugs and the fixes. I didn't think it was intended to be 'black hole' for testers. It must also be used by the developers... and the feedback loop needs to be closed.