Re: Moving away from reporting to RH bugzilla and adopting pure upstream reporting mantra.

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On 09/24/2013 03:45 AM, Michal Jaegermann wrote:
On Mon, Sep 23, 2013 at 09:49:23PM +0000, "Jóhann B. Guðmundsson" wrote:

After bit of irc discussion there is a compelling reason to move
entirely away from Red Hat bugzilla as well as away from concept of
hosting our own.
...
Thoughts and comment.

This absolutely does not scale from a POV of a user reporting bugs.
Exactly, users are reporting bugs against a product called "Fedora", not against another party's product called "package".

In that sense it's a Fedora package maintainer's duty to arbitrate processing bug reports and communicate them to appropriate channels and/or initiate appropriate measures, while keeping the impact on the Fedora user and bug-reporters low.

In some situations, this means the package maintainer to implement a patch, in others, to forward a bug report to upstream, in some it may mean to initiate a direct contact between upstream and bug reporter.

It's simply another case of there is "no size fits all", except that Fedora MUST continue to carry some central address to receiving bug reports on Fedora's bugs. Currently that's bugzilla.

Ralf

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