Re: Moving away from reporting to RH bugzilla and adopting pure upstream reporting mantra.

Jonathan Kamens <jik@xxxxxxxxx> · Mon, 23 Sep 2013 23:10:21 -0400



    On 09/23/2013 10:03 PM, "Jóhann B. Guðmundsson" wrote:

    On
      09/24/2013 01:45 AM, Michal Jaegermann wrote:
      

      This absolutely does not scale from a POV
        of a user reporting bugs.
        

      Well neither does it do so from developer standpoint that also has
      to maintain downstream distribution bugzilla accounts.
      

      Basically the amount of work and the effort are on par for both
      parties as in reporter has to file multiple reports against
      multiple package and the developer has to deal with multiple
      reports against multiple distribution in multiple downstreams etc.
      so arguing one has to do more work then the other is a mute point
      at least as far as I see it.
      

    It's really not the same at all. Not nearly.

    
    First of all, the developers are experienced power users for whom
    maintaining bugzilla accounts, if they really need to do that, is
    not nearly as big a deal as it is for end users who are neither
    developers nor power users.

    
    Second, upstream developers can participate in the distribution bug
    databases if they feel like it, but it's hardly required. When a
    distribution package maintainer reports a bug upstream, the
    developer only has to deal with the bug in his own bug database.
    Whereas if Fedora bugzilla goes away, every end user must
    deal with multiple bug databases to report package bugs to the right
    place.

    
    Third, there are, I hope, several more orders of magnitude of users
    than there are upstream developers, and there are at least two
    orders of magnitude more developers than their are distributions.
    Therefore, in terms of the total amount of work done, all the
    developers creating accounts on all the distributions' bug
    databases, even if they do feel compelled to do that, is far, far
    less work overall than all the users who report bugs having to
    figure out how to report bugs for hundreds of different packages and
    create accounts on many different bug sites.

    
      jik

    
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