Dear Fedora marketing team, One of our primary goals as a development community is to enhance and streamline the end-user experience of Fedora. Right now, the Fedora Buzz initiative aims to so this by monitoring various social networks and the "blogosphere". While this may provide some valuable data, such collection obviously could be made more focused; Buzz, by itself, only provides broad opinions that might be difficult to translate into concrete development goals. Systematic collection of voluntary usage data would enhance the ambassador and marketing team pool of reference for making important decisions. It would allow for us to discover areas of Fedora which users believe may warrant improvement. By defining and understanding our market/base, we could target those users with more ease. We would also know why they like Fedora, making it easier to make marketing decisions. Currently, we are collecting hardware information via Smolt, so this seems like the next logical step. As this topic has been discussed before about data gathering/collection with Smolt, we should consider about the user's privacy. We should not give him a feeling of being invaded on his own system. This could be an issue if we want to have data being collected from the system itself. The alternative would be to have the user select and/or fill the information on a website. This would provide the user with generally a better feeling of his privacy, but can cause information to slip as the user couldn't not recollect he installed a certain piece software. However, it does give a better overview if the user actually uses a tool as he recollects having installed it and therefore having used it, besides it just showing up in the installed packages list. Examples of data we could collect: -Statistics on software packages installed (which are not part of the default installation), so as to streamline the inclusion of default apps to reflect what users actually use. -A user’s country of residence -A user’s age -Why a user has chosen Fedora over another operating system. -... I would like to keep this conversation focused on the type of information we would like to request from our users. Afterwards, we could then bring the conversation to the devel mailing list to receive their input and move forward with this task. Ultimately, we must remember and strive towards our goal of offering a better user experience by understanding our target audience, as well as our existing user base. I look forward to your feedback, Carl G.
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