Greetings Friends - I figured that since I just sent out a Call for help on Limesurvey and referenced Trac... I should introduce everyone to Trac, and more specifically, the fact that we actually really do have a Marketing Trac instance, and how to find it, and use it. Some of you may already be familiar with Trac, and others may not be; it is, in a nutshell, a ticketing system where tasks or "bugs" can be assigned to team members. The tickets then can be prioritized (high priority / needs to be fixed now, low-priority, etc.), tickets can be assigned to certain projects or larger tasks (F13, Fedora Insight, Fudcon, Limesurvey, etc.). Tickets can be assigned to willing owners, or reassigned in the event that a team member can no longer take on the task. Trac is important because it helps us have a centralized place where tasks - or even things like "good ideas we'll get to someday" - are being tracked, progress can be monitored, and most importantly - we don't forget anything. We have a great, diverse team with TONS of ideas - and the last thing we want to have happen is to have those great ideas get lost in the shuffle. The other awesome thing about Trac is that it gives us a sense of accomplishment; I'm sure we've all had the day where we've said, I feel like I've been doing things, but what have I finished? As a team, this allows us to go back at the end of each release cycle and definitively say - THIS is what we've accomplished! - and in the future, look at how many more people we have who are contributing and accomplishing a larger number of tasks than the previous cycle. It also does nice things like send email when you've been assigned tasks, or if you have submitted a ticket - will send you an email notifying you if the ticket has been modified in some way, such as changed to fixed, or has been assigned to a new owner, etc. I encourage everyone to check out Marketing's Trac instance. I'd like to add that you need to LOG IN to Trac to do things like submitting or modifying tickets - but not for viewing tickets. Marketing's Trac instance uses FAS for logging in (someone, correct me here if I'm wrong, but I believe that is the case) - so it should be the same password you would use to log into the Fedora wiki to make edits. Here are a couple of things of interest to look at to help you get familiarized: https://fedorahosted.org/marketing-team/ <--- front-end of Trac. There is a small bar near the top of the page - it contains clickable items like "timeline," "view tickets," "roadmap," etc. https://fedorahosted.org/marketing-team/report <--- a list of varying reports where you can see Trac tickets in many ways. You can look at tickets by filters such as "all tickets," "FUDCon tickets", "All F13 tickets," etc. If you're logged in, you can also view the tickets that you are currently the owner for. https://fedorahosted.org/marketing-team/newticket <--- page where you can submit a new ticket, if you are logged in. Tickets don't have to be for things that are "broken" - tickets can be for regular marketing deliverables, brainstormed ideas, major multi-step projects, writing wiki pages, etc. I'm actually going to be cleaning up our Trac instance over the next day or two, making sure completed items have been closed out and that all the deliverables / task items that were identified at the Marketing FAD have been entered into Trac. If you volunteered for ownership of any items at the FAD - you'll probably be getting mails sent to you from Trac over the next few days. Once everything is IN Trac, I'll be looking for owners for the remaining tasks - you'll be seeing list mail about that, as well. :) Also - I think it would be a great idea to have a Trac SOP for marketing - how to get to the Marketing Trac, how we use it, the basics of looking at tickets, creating tickets, closing tickets, etc. Things like "who do i have to talk to to get additional categories created," documenting who the current administrators are, etc. would probably also be helpful for those new to Trac. If anyone is feeling bold and would like to create their first ticket - this is a great opportunity. Feel free to assign it to me - and drop a line in response to this email saying it's been created, and list the ticket number! Happy Trac exploring! -Robyn -- marketing mailing list marketing@xxxxxxxxxxxxxxxxxxxxxxx https://admin.fedoraproject.org/mailman/listinfo/marketing
