Re: User Profiles

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Mo Duffy is working on user research for Fedora, which has a lot of potential overlap (and therefore synergy - yay synergy!) with our marketing research efforts.

The f-a-b thread starting on https://www.redhat.com/archives/fedora-advisory-board/2009-November/msg00026.html is well worth reading; it's 7 messages long.

As part of that, we'll be making personas - see http://en.wikipedia.org/wiki/Persona_(marketing) - which should help our marketing work a *lot*. From Mo's email:

- Personas will help us determine what tasks our target audience wants
to accomplish with Fedora. This will help us figure out good default
package selections for Fedora, and also to figure out, for a given task,
which application is best suited to get the job done.

- Personas will help us determine the timbre of our messaging in both
marketing materials and our website in order to attract the very target
audience we are hoping to gain.

If this is something that interests you, check out https://fedoraproject.org/wiki/User_Research_Plan#Stakeholders and note that our team is listed. ;) Our first job seems to be answering these questions:

* How well do you think Fedora accomplishes its stated goals in light of your role in the project?
* How is Fedora not meeting those goals?
* What questions do you have about Fedora's target audience that you'd like to see answers so that your team can help get Fedora closer to its goals?

So... throwing this up as a discussion thread - and would anyone like to pick this up (helping out Mo with the user research, in part as a Marketing liason) as a project, or know any marketers/designers (perhaps students in one of those fields?) who'd be keen on hopping in?

--Mel

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