On Fri, Sep 26, 2008 at 04:11:34PM +0200, David Nielsen wrote: > 2008/9/26 Karsten 'quaid' Wade <kwade@xxxxxxxxxx> > > > One thing I kept reading in recent time on fedoraforum.org is how much > > of a disconnect people felt between the marketing message for F9 and the > > reality. "If they had just said it's a beta X.org and beta KDE, suck it > > up, it would have been easier. But they invited all these new users > > with slick shiny promises and let them down." > > > > I'm going to try to address this head-on in the release documentation, > > with sections that highlight potential and known problems. I'm not sure > > what to do about the marketing message except to note that we don't want > > to undermine our success through over-hype. > > > By coincidence I had the very same conversation with a friend today. He said > he had switched away from Fedora because it was to buggy but talking to him > it turned out he never actually told us that about his problems. When I told > him that we would be happy to take his bugreports and he seemed to see the > light. He promptly told me he would give Fedora another try and I told hm > that we had a Beta release coming out soon if he was up to helping us find > problems before they tear him down which he was. Our bug reporting page on the wiki is a bit anemic. It could be much friendlier with a step-by-step approach that included screenshots. (No, I'm not concerned with screenshots in the wiki, as I would in formal docs.) Interestingly, the search on "bugs" on the wiki brings up the "Bugs" page which has been used as a redirect to the BugZappers (Triage) team. There's nothing wrong with that, but a "Reporting_bugs" page would break up the search properly and allow users to be shunted to the right information to help them report problems. -- Paul W. Frields http://paul.frields.org/ gpg fingerprint: 3DA6 A0AC 6D58 FEC4 0233 5906 ACDB C937 BD11 3717 http://redhat.com/ - - - - http://pfrields.fedorapeople.org/ irc.freenode.net: stickster @ #fedora-docs, #fedora-devel, #fredlug
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