From my experience dealing with new linux users, the main problem seems
to be the lack of the possibility to simply download programs from the
internet and install them. New users don't wan't to know if it's a
dangerous thing to do, and if there's repositories for software etc.
They want to get the program from the internet and install it. And even
those who understand it's best to only install software from official or
at least trusted 3rd party repos may get a little frustrated when they
realize there's a lot of good programs out there that don't show up in
the repos. People who just want to use Fedora or Linux in general, and
not play around with it, don't want to waste hours learing how to
compile etc. It really sucks, from the user point of view, to google the
internet, find something cool like a video editing program, for example,
and not being able to install it...
Nicu Buculei escreveu:
Marc Wiriadisastra wrote:
<snip>
So probably the main reasons were:
- users familiar with Windows at home resist change;
- no laptops with Linux (Fedora in their case) pre-installed by the
OEM.
Yeah I got but then further on they complain about windows again. My
question is that further on they start to complain about windows all
over again so really what have they gained?
It seems like the IS manager, the person interviewed, had no problem
with Linux and was quite happy with it but had troubles with teachers
requesting Windows.
Things are like this in my experience: when users have a problem with
Windows they blame Microsoft and then give up, as "everybody uses it"
and "this is the way things work".
But when the users have a problem with Linux they blame the person who
deployed Linux, "it was easier with Windows", "this Linux thing is not
like Windows and it sucks", "give me back my trusted Windows".
What have they gained? They silenced some revolted users.
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