Re: [Fedora-marketing-list] idea on explaining the mp3 question

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Sam Folk-Williams wrote:
Hi,

I know this is an overly-discussed issue, but since I get so many
questions on it I wanted to run this idea past everyone.
A common complaint I hear is that people think Fedora is "broken" when
it doesn't play MP3s. This leads to mailing list and forum traffic,
negative word-of-mouth exposure, and needless confusion.
I think the problem is that when you try to play an MP3 file... nothing
happens at all or you get an ugly codec message -- both of these indeed
seem to indicate something is broken. Why not have a pop up that
explains why Fedora doesn't play MP3s and give a link to the wiki where
it is explained in further detail?

We had a dialog box popup when trying to play MP3 in XMMS in earlier Red Hat Linux releases. That didnt have much of a benefit though for whatever reasons. The problem was that we had a number of different players and the user experience on some was worse than the others.

I could file an RFE on this.... I think it would cut down on the
confusion. Has this been previously discussed? Thoughts?

Now that we have mostly settled down on Rhythmbox by default and Gstreamer as the multimedia framework that can be shared across desktop environments etc, its easier to do this. You can file a RFE against the "distribution" component instead of specific players so we that if we implement anything, we do it across the players we provide. Should probably look at installing the fluendo plugin after a agreement or things like that depending on how far we need to extend support to this.

Rahul

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