Who's the Fedora user?

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This is one potential user of Fedora: Judy, from Arizona.  She sent in a 
letter to the editor of Red Hat Magazine that makes me weep inside.

What do we have to say to her?

--g

-------- Original Message --------
Subject: [CM] RE: Red Hat | Training News | Americas | August 2005
Date: 24 Aug 2005 14:58:40 -0000
From: azgjudy@xxxxxxxxxxxxxxxxxx
To: <bblell@xxxxxxxxxx>
CC: Support <support-byzukdeavsdrjebc9mkazb7v1zzhgs-r@xxxxxxxxxx>

Dear Red Hat,  I hope you will get this e-mail.  I am a single user
computer person.  I put yes down - so I could receive your e-mails.
To tell you the truth I do not know why.  Your main emphasis seems to
be on business.  I switched from Windows because I thought it would
be safer and healthier all the way round.  To tell you the truth I
feel totally lost in your system.  I cannot use my CDs that have
games.  I downloaded a game I had paid for.  No way could I get it to
work.  I wrote to Linux Game.  Their directions were like Greek, and
I only speak English.  I tried to download the anti-virus I use.
They have a version for Linux.  No way did I get that.  I looked
into your training, but that is extremely costly.  I have bought
books.  It all come s down to the fact There is little I am able to
do with Linux.  Mostly I would like to have a plug-in that works, as
to the fact there are many things I am unable to open, including some
mail, because I can find no way to do it.  Dear Red Hat - what are
you doing for us little people out here?  I am no further today than
I was the day this was installed.  Thank you, Judy D.

---- Original Message ----
From: redhat@xxxxxxxxxxxxxxx
To: azgjudy@xxxxxxxxxxxxxxxxxx
Subject: RE: Red Hat | Training News | Americas | August 2005
Date: Tue, 23 Aug 2005 14:36:21 -0000

>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
>Red Hat | Training News | August 2005
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
>
>* August trivia question
>* Summer gear promotion almost over
>* Training press: What certification means to you (Certification
>  Magazine)
>* Red Hat news: Red Hat Network adds monitoring tool, Solaris support
>
>* South American training news:  "Capacitar para progresar" (Latin
>  Source Tech) 
>* Ask the expert: Red Hat Training Q & A
>* Tips from RHCEs: Remote controlled desktops without VNC
>
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
>
>AUGUST TRIVIA QUESTION: 
>
>Late last year CertCities.com picked Red Hat Certified Engineer
>(RHCE)
>as the _____ hottest IT certification for 2005.
>
>A) 1st   
>B) 3rd   
>C) 5th   
>D) 10th  
>E) None of the above
>
>[Stumped? Answer appears at the bottom of this newsletter.]
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>~ 
>
>SUMMER GEAR PROMOTION ALMOST OVER: SURF'S UP WITH RED HAT TRAINING
>
>Improve your skills, increase your career performance, and get Red
>Hat
>summer gear.  Sign up for select summer North American training
>courses
>and receive:
>
>* Shadowman boogie board 
>* Flip-flops 
>* Visor 
>* Oversize beach towel 
>* Kite 
>* Frisbee
>
>--> View the gear and learn more about this limited time offer. 
>http://info.redhat.com/a/tBDCzLwAUfRoFAYV5P3AT-kh4gt/trai17
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>~~~~ 
>
>TRAINING PRESS: WHAT CERTIFICATION MEANS TO YOU (CERTIFICATION
>MAGAZINE)
>
>"[M]ost qualified candidates feel that their experience speaks for
>itself, but as Linux becomes more prevalent in the corporate
>environment, more potential employers are looking for certifications
>as
>a benchmark of the candidate's knowledge and experience in skill sets
>relevant to the job at hand. This month, I'll help you to understand
>which certifications corporations are looking for - and why."
>
>--> Read the full article.
>http://info.redhat.com/a/tBDCzLwAUfRoFAYV5P3AT-kh4gt/trai10
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
>
>RED HAT NEWS: RED HAT NETWORK ADDS MONITORING TOOL, SOLARIS SUPPORT
>(ENTERPRISE NETWORKING PLANET)
>
>"Red Hat has announced a new monitoring tool it says will support
>Sun's
>Solaris as well as its own Linux offerings.  The Red Hat Network
>Monitoring Module is built on the company's Red Hat Network (RHN), a
>web-based systems management tool used to monitor and schedule
>updates
>for subscribed Red Hat Enterprise Linux systems. RHN allows
>administrators to track errata for their systems, create common
>software
>profiles for groups of systems, and allow for rollback of problematic
>updates.  The RHN Monitoring Module adds four key pieces of
>functionality..."
>
>--> Read the full article. 
>http://info.redhat.com/a/tBDCzLwAUfRoFAYV5P3AT-kh4gt/trai14
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>~~~ 
>
>SOUTH AMERICA TRAINING NEWS
>
>--> Article: "Capacitar para progresar": 
>http://info.redhat.com/a/tBDCzLwAUfRoFAYV5P3AT-kh4gt/trai15
>
>--> South American course schedule and special offers.
>http://info.redhat.com/a/tBDCzLwAUfRoFAYV5P3AT-kh4gt/trai4
>
>Email capacitacion@xxxxxxxxxxxxxxxxxxx for further information.
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
>
>ASK THE EXPERT: Red Hat Training Q & A
>
>Q: I am a computer software engineer and I have Linux+, OCA (Oracle
>Certified Association), and OCP (Oracle Certified Professional)
>certifications.  I am familiar with Red Hat and I want to improve my
>job
>position.  Can a Red Hat certification help enhance my career and get
>me
>a job with a large international company?
>
>Best Regards,
>Alireza Rahmani
>
>A: Thanks for your question Alireza.  While it's impossible to ensure
>that any professional certification will universally lead to
>promotions,
>increased responsibility, or high-paying positions with large
>companies,
>industry analysts agree that RHCT and RHCE are both likely to boost
>your
>employment options and overall career standing. Recently,
>Certification
>Magazine and Fairfield Research ranked the RHCE the most valuable
>certificaiton in all of IT.  In addition, according to numerous
>industry
>surveys, Red Hat certifications are one of a handful of IT
>credentials
>that command double digit annual salary increases.
> 
>http://info.redhat.com/a/tBDCzLwAUfRoFAYV5P3AT-kh4gt/trai12
>
>So while nobody can guarantee that a certification will lead to
>automatic career success, most would agree that RHCT and RHCE are
>guarantees of competency that resonate with colleagues and employers
>alike.
>
>-->Submit a question.
> ask-the-expert@xxxxxxxxxx 
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
>
>TIPS FROM RHCEs: REMOTE CONTROLLED DESKTOPS WITHOUT VNC
>
>In Red Hat Enterprise Linux 4 the GNOME desktop is provided with a
>vnc
>like service called vino.  It will allow a vnc client to remotely
>control the logged in users native GNOME desktop and enable desktop
>sharing.  
>
>--> Read more.
>http://info.redhat.com/a/tBDCzLwAUfRoFAYV5P3AT-kh4gt/trai9
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> 
>TRIVIA QUESTION ANSWER: 
>
>B) 3rd
>
>In December, CertCities.com ranked Red Hat Certified Engineer (RHCE)
>as
>the third hottest IT certification for 2005.  
>
>-> Read the full article here.
>http://info.redhat.com/a/tBDCzLwAUfRoFAYV5P3AT-kh4gt/trai11
>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>~ 
>
>Want

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