On Wed, 2005-04-27 at 17:00 -0400, Erik Hemdal wrote: > Well, I know that support was available for Red Hat 8.0 because I > bought > the boxed set and received the 30 days of email support. I actually > had > occasion to use it and found that I got what I needed. Support was > also > provided as far back as v 5.2 (the first release I tried) although I > never had to use it then. I recall some higher levels of support you > could pay for. Ok, there was installation support for 30 days, but nothing official beyond installation support. Also, the $60 a year was for up2date services, not for any levels of email/phone support on a product. If I recall correctly (and somebody from Red Hat can correct me) Red Hat Linux never had anything beyond the 30days of installation support. > After the thirty days, you had to pay $60 a year (or more depending > on > support level) for continued support and updates. Signing on was > easy > online, but signing off was a challenge (to do so, one had to send a > registered letter 60 days prior to expiration to Red Hat's address in > North Carolina.). > > If you are curious, I can try to dig out the specific data from my > old > package. I would be curious as to if you had something more than updates. -- Jesse Keating RHCE (geek.j2solutions.net) Fedora Legacy Team (www.fedoralegacy.org) GPG Public Key (geek.j2solutions.net/jkeating.j2solutions.pub) Was I helpful? Let others know: http://svcs.affero.net/rm.php?r=jkeating
