Please do not reply directly to this email. All additional comments should be made in the comments box of this bug report. Summary: Review Request: OTRS - Open Ticket Request System https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=180015 ------- Additional Comments From mitr@xxxxxxxxxx 2006-03-13 17:47 EST ------- * cpan-lib is currently a big problem because the package Provides: perl(the_modules), so it could get pulled in by yum instead of the perl module packages; yum would actually prefer otrs to the perl-whatever packages because "otrs" is a shorter name. otrs should have all perl(*) provides filtered out, including the internal Kernel::* modules. Removing cpan-lib completely won't work because Date-Pcalc and SOAP-Lite are not currently packaged in Fedora, and HTML::Safe is not even on CPAN. But after removing the other parts of cpan-lib and installing the corresponding Fedora packages otrs seems to work correctly. I was afraid it would be more packages, I think blocking otrs until 2 Perl modules are packaged is acceptable. I'll help packaging them if necessary. * I don't think the rpmlint warnings are a problem. * I have tried installing Calendar-1.4.3 in the package manager, it failed because /var/www/otrs/var/httpd/htdocs/images/Standard isn't writable by apache. * I see the "Useless use of AllowOverride:" warning on rawhide. http://httpd.apache.org/docs/2.2/mod/core.html#allowoverride says that AllowOverride is valid only in <Directory>. Because a later <Directory .../cgi-bin> contains "AllowOverride None", it should be safe to just drop it from the <Location /otrs> section. Other stuff: * %pre assumes the apache group exists, so there should be Requires(pre): httpd. Suggestions: * Consider defining and using %{otrsdir} instead of repeating %{_localstatedir}/www/%{name} all over the spec file * Consider using patches for the more modified files (redhat-rcorts*, apache2-httpd-new.include.conf), patches are more readable than a sequence of sed statements. The s|/opt/|...|g is OTOH probably better than a large patch. -- Configure bugmail: https://bugzilla.redhat.com/bugzilla/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are the QA contact for the bug, or are watching the QA contact. -- fedora-extras-list mailing list fedora-extras-list@xxxxxxxxxx https://www.redhat.com/mailman/listinfo/fedora-extras-list
