I am restarting the discussion of Personas for Fedora Docs. Personas are critical for scoping the level and style of writing we will do on some/all topics. The current draft set of personas is here: https://fedoraproject.org/wiki/Docs_Project_Focus Before we dive into the various variant level personas that have been collected, we should think about whether we want to have more than a general set of personas. For example, we could just write to several different users in general, and allow the specifics to shake out. I am personally in favor of a high level set of users who we can describe more fully relative to each variant/product situation. I’ve put some examples on the wiki page above. I think this set of personas leaves us in a better position. We can easily present the site different to each kind of user. We can easily determine if we think a project requires a certain amount of knowledge, disclose that and then write only to personas that can handle it. We can also do audits at every level and focus ourselves on the real areas that each type of user gets stuck in. This also gives our users a consistent person to “follow/shadow” in the documentation. Project level personas may feel like reading a novel where every time you start a new chapter (look at a new part of Fedora) all of the characters suddenly change. I believe the best step forward is for us to decide if we want overall personas or project level personas and then to figure out who they are. regards, bex -- docs mailing list docs@xxxxxxxxxxxxxxxxxxxxxxx To unsubscribe: https://admin.fedoraproject.org/mailman/listinfo/docs
