On Wed, 2008-10-08 at 21:15 +0530, Mani A wrote: > > Agreed that there is a need for computer education for people without > > experience using computers, but are we sure that Fedora wants to work on > > that problem? > Certainly it should. ..We want a bigger user-base. That's not a very well-defined target for which to shoot, especially with the limited resources of this team. We should be concentrating on the achievable first before we start substantially expanding the focus of this team. > > I think I'd rather see some common, upstream documentation that handles > > that, such as from GNOME and KDE. Then we can build from that as a > > base. > > Neither of them can possibly handle distro-specific features in a > reasonable way. > More directions will only mean faster adoption and a more stable user-base. The good part is, they don't have to be distro-specific, at least in Fedora's case. This is one of the many nice side-effects of our sticking with upstream -- their user docs apply directly to our distribution. > >> 1. New user does not learn about the name of the Add/Remove Software > >> program. The first occurrence of "Add/Remove Software program" can be > >> replaced by "Add/Remove Software program (called 'Pirut')". > > > > How do they not learn about it? Sorry, I'm not getting the initial > > point. > > I think it is better if we tell the user about the underlying program > at some point. I think this is a common misconception of People Who Care like you and me, who are vastly outnumbered by People Who Don't Care. :-) The kind of person who will read this documentation just wants to get the job done and doesn't really care about strange names that have nothing to do with the task. > The main reason is that, users can resolve simple issues with the > ability to launch a program from the CLI. Point taken, but I'd call that a bug that we should be spending time resolving, not a general use case. > > In Fedora 9 and beyond, it is now PackageKit, and the main way to get it > > is through the same '''Add/Remove Software''' launcher. Because that is > > setup to be a sort of alias or abstraction layer, I wonder if we want to > > bother naming the application that currently runs underneath it? > > To call it "Add/Remove Programs" in a GUI is certainly 'being > user-friendly'. In user guides at least, it is a good idea to speak > about the underlying program. See above. All of the above is MHO. -- Paul W. Frields gpg fingerprint: 3DA6 A0AC 6D58 FEC4 0233 5906 ACDB C937 BD11 3717 http://paul.frields.org/ - - http://pfrields.fedorapeople.org/ irc.freenode.net: stickster @ #fedora-docs, #fedora-devel, #fredlug
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