On Tue, 2004-07-27 at 08:47, Hoyt wrote: > On Tuesday 27 July 2004 03:42 am, Telsa Gwynne wrote: > > We get this sort of thing on the Gnome docs list. But not nearly > > as often. I don't know why it happens so often here. > > That's why I suggested asking the people how it was that they came to _this_ > mail list. > > I had a similar problem at my business, receiving ever-increasing phone calls > intended for a neighboring business with a similar name. At first, we just > assumed that it was name confusion, but when I asked these people how they > came upon my number, we were able to determine that an error in Verizon's > listing for 411 calls listed my number under my neighbors name. Without > asking, the problem would never have been solved. Following up on this theory, I looked around for an obvious configuration or information bug at fedora.redhat.com and www.redhat.com/mailman/listinfo/fedora-docs-list, and nothing jumps out as a reason people would be lead to this list for generic questions. For example, I looked to see if there was anywhere that fedora-docs-list was described other than "participants of the Docs Project", and I didn't find anything. Next time we get such a question we'll have to ask how they found this list for their answer. -- Karsten Wade, RHCE, Tech Writer this .signature subject to random changes http://people.redhat.com/kwade/ gpg fingerprint: 2680 DBFD D968 3141 0115 5F1B D992 0E06 AD0E 0C41
