FDS Certificates

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I’m trying to set up SSL using a wildcard cert that I have for my domain, and the system doesn’t seem to take the wildcard cert?  Is this correct?  Is there a way around this?  I loaded a UserTrust CA Cert, and tried to load my wildcard cert signed by UserTrust that was purchased a while ago and got a general error of :

 

“Private Key not found”,

“Either this certificate is for another server, or this certificate was not requested using this server and the selected security device “internal (software)”.

 

Any help would be appreciated.

 

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