On Tue, Sep 09, 2008 at 07:05:05PM +0100, Richard Hughes wrote: > I've just been banned from the Fedora Forums [1]. > > I've been asking users with PackageKit bugs to report them upstream on > the mailing list or in bugzilla, explaining what common error messages > mean, and how to fix other problems. > This, it turns out isn't what the forums are for. I guess it???s just for > uniformed users telling less informed users how to "fix" things. My > mistake. > > I won't be even reading the forums anymore, and consider the couple of > hours I spent on the forums answering questions and educating users > about PackageKit wasted. > These are all the posts I???ve made on the forum if you want to check any > of my messages: > http://forums.fedoraforum.org/search.php?searchid=7137995 > > A few of them are pretty blunt, but the personal critique of my skills > as a programmer [2] and PackageKit is pretty blunt too (especially by a > "Community Manager"). > > Advice to developers: Don't bother. Reluctantly I have to agree with you - and this isn't really a Fedora specific problem. I can to same conclusion with the Xen users mailing list which I used to participate in to help users. There were just too many users who spent all their time insulting the developers & their work rather than engaging in productive conservations about trouble shooting. Its just not worth the pain at the end of the day :-( I don't have enough time as it is, so I just concentrate on user bug reports instead, of which there are plenty to keep me busy indefinitely... That said it is still useful to read / browse the forums / lists every now & then to get a good idea of the kind of problems most commonly hit by users which are not neccessarily bugs, but rather design / conceptual flaws. Daniel -- |: Red Hat, Engineering, London -o- http://people.redhat.com/berrange/ :| |: http://libvirt.org -o- http://virt-manager.org -o- http://ovirt.org :| |: http://autobuild.org -o- http://search.cpan.org/~danberr/ :| |: GnuPG: 7D3B9505 -o- F3C9 553F A1DA 4AC2 5648 23C1 B3DF F742 7D3B 9505 :| -- fedora-devel-list mailing list fedora-devel-list@xxxxxxxxxx https://www.redhat.com/mailman/listinfo/fedora-devel-list
