On Thu, Feb 21, 2008 at 7:54 AM, Jonathan Underwood <jonathan.underwood@xxxxxxxxx> wrote: > I don't think it was the wrong thing to do - Fedora is bleeding edge, > and so incompatibilities will occur. You could argue for a > compat-esque package though, or better still, submit one. I would humbly suggest, that you might want to use a gentler touch in communicating decisions that you know the reporter isn't going to agree with. Things I would have done in this situation: * If other people were asking for updates I would have referenced at least one ticket where the other users were asking for updates. Especially if that user had commented that it was a safe update to do. * If there was an important fix in the new version I would have made it a point to mention that *I would have asked for specifics concerning the incompatibility issue that were pissing this user off, and tried to suggest a work around. Hell if its just syntax changes, there might be an easy way for someone (the reporter) to write a config converter that you can include...and even give to upstream. * I would NOT have closed this bug that quickly. If people are ticketing a judgement call that I have made, the last thing I want to do is give them the impression that I'm not interested in knowing about the impact. It's completely psychological. If I can, I'll keep the ticket open to give them a place to keep suggesting fixes until we find one that is implementable. -jef -- fedora-devel-list mailing list fedora-devel-list@xxxxxxxxxx https://www.redhat.com/mailman/listinfo/fedora-devel-list
