On 2008-01-15, 11:25 GMT, Ralf Corsepius wrote: >> 3) Assuming bug survives through the triage team, it changes >> state to ASSIGNED > > To whom? > > IMO, the real problem is getting a competent volunteer involved who is > likely sufficiently knowledgeable about a particular issue. i.e. to > communicate such issues, such that a volunteer can take action when _he_ > wants. My bugmastering experience is that it is absolutely essential for bug triager to be in continuous contact (IRC, Jabber, etc.) with developers of the set of components she triages. From which it follows, that people should be triaging only limited number of components, where they also are able to provide workarounds, see problems in configuration, know what kind of developers need and can get (infamouse "please, attach /etc/X11/xorg.conf and /var/log/Xorg.*.log as uncompressed separate attachments to this bug." -- my wife tells me that I am talking this phrase while sleeping ;-)) and so forth. Matěj -- fedora-devel-list mailing list fedora-devel-list@xxxxxxxxxx https://www.redhat.com/mailman/listinfo/fedora-devel-list