Re: Make kde 1st class in fedora

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Nicolas Mailhot <nicolas.mailhot@xxxxxxxxxxx> wrote:
> Le dimanche 19 novembre 2006 à 10:53 +0200, Avi Kivity a écrit :
> > Nicolas Mailhot wrote:

[...]

> I've never encountered one person actively using application help. Even
> some who "did" find one answer there once upon a time only use it at
> last resort when googling fails.

That is because the application help is usually completely unsearchable (or
you want to search for "change background color" while it is documented
under "reconfigure wallpaper" or "define theme", or it has a list of
functions and you want to know how to compute something specific). "Help"
is (as anyone who as taught somewhen) first about understanding what the
user wants, finding out what their misconceptions are, and then pointing
them in the right direction. As long as AI remains as primitive as it is
today, you'll at best get Clippy.

> Application help is a need-to-have thing required in the function matrix
> corps use before buying software, but the way it's structured makes it
> rather useless (and no I've got no magic bullet either)

Problem is that it requires /thousands/ of different organizations, each
tailored for a morass of different tasks.

[...]

> A GUI can be good or bad. Most GUI programs have the same strengths and
> weaknesses. A common GUI weakness is configuration settings. Another is
> the help system. That does not mean for other everyday operations the
> GUI is not a good choice. Just that on average, users choose not to use
> the GUI config or help system because on average it's hopelessly
> botched.

GUIs are usually easier to learn and use for simple tasks, for complex
tasks they are hopeless. And the help system for CLI is usually also very
bad, but CLI user expectations are normally lower.
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Departamento de Informatica                    Fono: +56 32 2654431
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