Re: Dell/Adaptec Raid Controller(aacraid)

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On Fri, 6 May 2005 17:58:24 +0100, Peter Robinson <pbrobinson@xxxxxxxxx> wrote:

If your running RH AS this is an issue for those mailing lists or
RedHat support. This is a list for Fedora development. Fedora doesn't
even support the 2.4 kernel anymore.

Peter


Well, after buying RedHat through a major computer vendor, I was quite suprised to find that Red Hat support wouldn't talk to me -- rather I'd have to get a difficult heisenbug fixed by a bunch of support people who didn't have a clue and who returned phone calls and emails about 30% of the time.


Given those kinds of experiences with a product that costs > $1000, it's just a fact that some people are going to try every unconventional channel to get support possible.

We're installing RHEL 4 AS on a production server that just got racked. With the experiences we've had with RHEL 3 reliability and support, we wouldn't even consider RHEL 4 if we didn't already have a site license.

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