On Sat, Nov 02, 2019 09:23:37 +0100, Markus Larsson wrote: > Not having this planned for and sorted before the change is sloppy. > Sadly this kind of attitude towards breakage in a production > environment seems makes fedora look bad and like we as a community > can't even keep simple services working. It seems the whole move to > discourse thing was done without proper planning. > Do we not follow any type of change procedures? I hate to break your bubble here, but the move took months of planning: https://pagure.io/fedora-join/Fedora-Join/issues?status=Closed&tags=C%3A+AskFedora https://pagure.io/fedora-join/Fedora-Join/issue/91 was set up at askbeta.fp.o first: https://communityblog.fedoraproject.org/moving-ask-fedora-to-discourse-phase-2-request-for-beta-testing/ and was announced when moved over later: https://communityblog.fedoraproject.org/askfedora-refresh-weve-moved-to-discourse/ Here's a summary: - we did not host askbot, and we do not host discourse. This is because we do not have the manpower to maintain/update/tweak the infrastructure required to host these. So, we pay them to host the instances for us. This means that we *do not* have access to the servers---no control over the lower level server configurations. All we can change are settings from the GUI admin panel that discourse provides. This does not provide the ability to set up redirects. The plaintext on the 404 page can be changed, that is all. - Even if we did have access to the servers, there is no clean/easy way of migrating data from askbot to discourse. Resources would have to be spent on cleaning/anonymisation/user-mapping/badge-karma mapping/importing. We did not the required man-power to do this. So, what we have now is what could be achieved with the man power that we obtained from volunteers in the community, and with the technical limitations that we had to work with. We've spent a lot of time explaining this to our users, many of who had not read the CoC and used similar negative tones to demand that everything be moved over, or simply state how bad a job we had done. https://ask.fedoraproject.org/t/where-have-the-old-posts-gone/655/45 https://ask.fedoraproject.org/t/hello-everyone-what-do-you-think/138/5 With users, even though not enjoyable, it was understandable---they are not aware of how the community works and its limitations. Such tones on the -devel list within the community are less easy to digest. Maybe assume that we are slightly knowledgable and competent, did the planning and the thinking (and we certainly did the work), and this is simply the best that was possible within the given parameters? That is certainly more in line with "be excellent to each other" than what you are saying now. Even though I will not participate in this again, please feel free to continue the discussion---if folks want to improve AskFedora, please host a test discourse instance, see what can be tweaked from the admin panel, and suggest improvements. We have a specific category for that: https://ask.fedoraproject.org/c/site-feedback -- Thanks, Regards, Ankur Sinha "FranciscoD" (He / Him / His) | https://fedoraproject.org/wiki/User:Ankursinha Time zone: Europe/London
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