ons, 17.11.2004 kl. 17.14 skrev Michael Schwendt: > On Wed, 17 Nov 2004 10:14:16 -0500, Alan Cox wrote: > > > On Wed, Nov 17, 2004 at 03:24:23AM -0500, Ivan Gyurdiev wrote: > > > to expect the user to sign up for 20 different bugzillas > > > where you will be told to download the cvs version and retest. > > > The burden of bug-tracking should not be on the user. > > > > There are more users than developers, and in the case you aren't paying > > for support youu can't expect it. If you file a bug in the right place > > it'll be seen by the right people. Otherwise every developer has to search > > for each bug in 100 bugzillas and can't do statistics on them. > > Or packagers/package-maintainers within a community project spend an > awful lot of time forwarding issues and RFEs from many users, only to > find out that when an upstream developer responds, the original > reporter doesn't answer anymore or has lost interest. > > Ultimately, in a community packaging project, small teams (with possibly > redundant structures) of users, developers and packagers pick software > of their interest and maintain packages painstakingly and with close > contact to upstream projects. There should be an automatic "forward" button in bugzilla, which the developer could click, and have a "linked" bug-report automatically created at upstream bugzilla. The reporter should then be able to use RH bugzilla, but having it automagically forewarded to upstream bugzilla.
