On 06.12.2013 14:51, "Jóhann B. Guðmundsson" wrote:
On 12/06/2013 01:47 PM, Lukas Zapletal wrote:
We all do fix the application for his mother, after it's reported by
ABRT or any other means:-)
No not really our distribution is filled with just packagers that dont
know what to do with those reports...
ABRT should not be installed by default people that know and what to
provide feedback can install it afterwards.
JBG
So they know what to do with hand-made bugs, but do not know what to do
with ABRT bugs? That seems like something that could be fixed on ABRT
side. Otherwise your argument is invalid.
Having an overall idea of how often do people encounter problems is
quite useful regardless of the fact that the maintainer will never care.
Being able to identify the most frustrating problems based on real stats
is much better than rely on Severity field in Bugzilla that is in many
cases blindly set to high/urgent (if the Bugzilla is even filed within a
finite time frame).
I agree that Bugzilla is not very suitable to receive a massive amount
automatic reports, but that is a subject for another discussion [1]. If
a packager really does not want to receive ABRT bugzillas for his
component, he can easily tune libreport to create a "not-reportable"
file which will disable the reporting feature [2]. This way he will not
be bothered by bug reports and at the same time the stats about his
application can be collected. Additionally this can give a clue that
even if the application is crashing to a lot of people, the maintainer
is not going to do much about that.
Michal
[1] https://fedoraproject.org/wiki/Infrastructure_Fedora_bug_tracker
[2] http://mtoman.fedorapeople.org/raw/notreportable.png
--
devel mailing list
devel@xxxxxxxxxxxxxxxxxxxxxxx
https://admin.fedoraproject.org/mailman/listinfo/devel
Fedora Code of Conduct: http://fedoraproject.org/code-of-conduct
