On Thu, Oct 21, 2004 at 12:02:11PM -0400, Matthew Miller wrote: > On Thu, Oct 21, 2004 at 11:13:33AM -0400, Dave Jones wrote: > > Because the amount of code changed upstream since your > > last report means this might be fixed. > > Bugs that get no replies doesn't mean no-one is listening.[*] > > It'd be nice if Red Hat would have someone whose job was to be a Bugzilla > Monkey, to make sure people feel like their reports are valued, to > do triage, and to make sure critical problems don't escape notice. There are a number of problems. 1) the sheer volume of bug reports mean that its probably going to need >1 person doing triage work 2) a lot of bugs require context of what changed recently (which means unless the triager is also doing some of the work, they won't know) Dave