Taking some ideas from the Gnome bug squad I've created a page with stock responses to bugzilla reports: http://fedora.linux.duke.edu/wiki/StockBugzillaResponses There are just a few reports at the moment, but hopefully people will add new ones there and polish the existing ones as they start being used. Some messages also reference the page http://fedora.linux.duke.edu/wiki/ReportingBugs which isn't written yet. I'll probably spend some time writing an initial version of it later this week. =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= Alexander Larsson Red Hat, Inc alexl@xxxxxxxxxx alla@xxxxxxxxxxxxxx He's an unconventional Jewish Green Beret haunted by an iconic dead American confidante She's a mistrustful wisecracking mercenary married to the Mob. They fight crime!