Hi Jef, On Wed, 2004-03-03 at 10:46, Jef Spaleta wrote: > Mark McLoughlin wrote: > > > > + Give package shepherds bugzilla permissions so they can > > actually modify bugs. > > That process is in place... finally, its just woefully inefficient. > Since having the ability to get community editting rights, my goal has > been to get one or two people rights every week. I have not met that > goal for a variety of reasons, some of which are out of my control being > internal red hat communication issues. Okay, its good to know this has started anyhow. > > + Come up with a triage guide that explains to shepherds how they > > should: > > Why re-invent the wheel... gnome's guide to triage works and I use as a > reference repeatedly in announcements. I'm tempted to just steal the > document and replace Gnome with Fedora. Yeah, GNOME's triage guide is a great start point - although, there are differences in process, so it would be good to have a Fedora one ... but you're right, we can get to that later ... > > - Set the bug's priority/severity > > Just want to comment on this, I've been in conversations with fedora > developers about these fields...and as far as i can tell these fields > are not used consistently by fedora developers...which makes its > difficult for triage to use effectively..so i'm inclined to ignore these > fields completely. Just because they're not really used now, doesn't mean that can't change. A good starting point would be to pick a package, ask the package maintainer how he'd like the fields use and go through each of the bugs setting the fields. > The rest of those bullet items, all have their own particular wrinkles > that the few of us who do have triage rights are trying to > wrap our heads around, Yeah, I can appreciate that - I'm still figuring it out too. It would be good though if we could have a general "bugzilla.redhat.com policy" doc or something. Would you have the time to start compiling that? e.g. we were discussing today on irc whether its valid to mark a RHEL bug as a dup of a Fedora bug. The conclusion we came to was: <markmc> if its sufficient to be fixed in a future release <markmc> mark it as a dup <markmc> if it needs to be fixed now, then leave it open <markmc> and include a link to the dup > -jef"fedora developers are like information pinatas...you blindly poke > them hard a few times you get rewarded with information spewed out all > over the floor"spaleta Oi ! :-) Cheers, Mark.